Training & Development Supervisor

The Training and Development Supervisor plans, organizes and delivers a wide-range of training programs for new hires and existing employees. The training will focus on work processes and procedures, product, systems, sales and customer service. Facilitation of classes will be either face-to-face or one-on-one. The Specialist will participate in Operations meetings and will keep apprised of training needs by interaction with Operational leaders and through review of Quality Assurance evaluations and Dispatch Error summaries. Participates in the analysis of the employee’s specific training needs to make recommendations for developing new programs and on-the-job specific refreshers that help employees maintain and improve their job skills. Additionally, will evaluate training effectiveness to ensure that the training the employee groups receive helps the organization meet its strategic business goals and achieve results. Will create lesson plans for classwork and utilize own knowledge as well as existing media to conduct classes.

This is an onsite role in our Mt. Juliet TN facility.

What will be my duties and responsibilities in this job?

• Conduct training programs in accordance with developed curriculums in a classroom setting
• Conduct training of individuals in a one-on-one scenario on the production floor
• Assist in the development of training programs (develop samples, slides, aids, etc)
• Evaluate training candidate’s ability to demonstrate skills taught during training programs
• Program Support and Maintenance
• Participating in needs assessments
• Identifying content and learning materials to develop programs that align to client specifications
• Requesting updates to training to the appropriate person with appropriate deadlines
• Making necessary changes to lesson plans to improve training for the next time
• Developing tools (lesson plans, job aids, PowerPoint) and implementing by due date using the most effective software
• Coordinates class schedules with appropriate parties
• Orders supplies for classes prior to start date
• Ensures classroom equipment is tested and working properly prior to class start date
• Conducts online surveys for courses
• Maintains training records to include all attendance and system issues
• Records all test scores within one week of class completion
• Compiles quality, performance, and efficiency data to demonstrate the ongoing effectiveness of training modules
• Stays abreast of campaign changes and alerts Managers to ensure that training is in alignment with client’s policies and guidelines
  
  
  

What are the requirements needed for this position?

• Bachelor’s degree or 4 years training experience in electronics manufacturing
• Minimum Two years facilitation experience in manufacturing environment
  
  
  

What other skills/experience would be helpful to have?

• Excellent verbal and written communication skills
• Ability to quickly learn new programs
• Ability to prioritize, organize, and work independently, or as part of a project team, to complete multiple tasks
• Ability to perform detailed work
• Strong interpersonal skills
• Ability to multitask in a fast paced, dynamic assembly and logistics environment
  
  
  

Pay Range

$48,200.00 - $79,500.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is

04/28/2025

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World

Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?

Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.