What are the responsibilities and job description for the Customer Service Associate position at Assured Alliance, Inc.?
Assured Alliance, Inc. is seeking a Customer Service Representative to join our team! This will be a in person positon, we are looking for someone with an amazing attitude who is always ready to help customers and wants to grow within the company!
Great working environment! We value teamwork, openness and opennessness! We believe in being open to change and continuous improvement, and we always try to do the right thing. We also believe that our associates are valuable and we all have a responsibility to provide them with the best customer service possible!
Responsibilities:
· Deliver an outstanding store experience that improves customer loyalty.
· Help our clients identify the right solutions to customer billing, technical, and/or account issues.
· Problem solve and make professional judgement on whether customers qualify for the in-store services that the firm’s clients offer.
· Participate in the company's social media campaigns
· Develop strong leadership and interpersonal skills.
· Driving sales through retail promotions with a positive attitude!
Qualifications:
· Previous experience in Marketing, Retail, Food Industry, Customer Service, and Sales is a plus, but not required!
· Ability to build rapport with clients
· Effective listening skills
· Strong negotiation and leadership skills
· Deadline and results-oriented
· Self-motivated and proactive qualities
· Ability to effectively communicate with customers, peers, and management
Why work for us?
· Full paid training
· Hourly pay Weekly Bonuses
· Weekly pay every Friday
· Full time / Part time / Seasonal Opportunities
· Company paid travel
· Major Holidays off
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Benefits:
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Weekends as needed
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $17 - $22
