Program Coordinator

Status: Full-time: (Exempt)

Office Hours: 9:00am -5:00pm (Monday-Friday) with an hour lunch break

Supervisor: Program Manager

Program: HCS/TxHmL/ DFPS Programs

While this position statement is intended to be an accurate reflection of the job

requirements, management reserves the right to modify, add, or remove duties from

particular jobs and assign other duties as necessary.

QUALIFICATIONS:

Bachelor’s degree with major specialization in social, behavioral, or human services or

related field; high school diploma with a minimum of two years full-time work

experience in social, behavioral, or human services or related work; or license by the

State of Texas as an LVN or RN with one-year experience in human services. Must

be proficient in the use of Microsoft Word and Excel.

PURPOSE:

This position coordinates services for individuals enrolled in the Home and

Community Based Services (HCS), Texas Home Living programs (TxHmL), and

Department of Family and Protective Services (DFPS) operated by Assured Quality

Care Services, LLC. Program Coordination is available as determined by individual(s)

need. As a Program Coordinator, the position can serve an unlimited number of

individuals.

ESSENTIAL FUNCTIONS:

1. Coordinating the development and implementation of each individual’s IP’s/

Support Mythologies:

2. Coordinating the delivery of each individual’s IPC;

Position Requisition

3. Coordinating and monitoring the delivery of HCS and TxHmL Program

services and services from other sources;

4. Monitoring/Recording each individual’s progress or lack of progress.

5. Record keeping, to include maintaining in-service records and the

Individual’s primary record.

6. Develops, implements, reviews, and updates all individuals’ training data sheets,

monitoring sheets, and recreation sheets based on the individuals Person

Directed Plan (PDP)/IP’s/ and Support Mythologies.

7. Completes/Monitor’s reviews of all HCS/TxHmL participants’ PDP as

determined by the Program Director.

8. Completes IP’s/Support Mythologies for all PDPs and Ensures each

individual’s PDP is a current and is an actual reflection of their needs, goals,

assessments, and desires.

9. Works with financial manager to ensure individuals’ funds remain below the

designated limit and completes financial reviews as requested.

10. Ensures documentation including but not limited to service delivery

logs/progress notes, training and behavior data sheets, monitoring sheets,

recreation sheets are provided to direct care staff, respite staff, community

support providers, foster care providers, and other HCS/TxHmL service

providers as necessary on a monthly basis.

11. Coordinates and/or Completes individuals’ appointments with the Social

Security Administration and Department of Human Services as necessary

and/or provides documentation as requested.

12. Arranging and/or providing transportation.

13. Assists individuals with opening bank accounts as necessary.

14. Coordinates the purchase of adaptive aids and durable medical equipment

through Medicaid/Medicare and the HCS/TxHmL waivers including the prior

approval process as necessary.

15. Coordinates obtaining minor home modifications including the bid process and

prior approval process through the HCS/TxHmL waivers.

16. Schedules and facilitates provider service planning meetings as necessary.

17. Participate in on call/AOD rotation.

18. Responds to the emergency needs of the agency.

19. Attends/Participates in annual individual planning meeting. Also attends and

participates in interim staffing when necessary.

Position Requisition

20. Communicates changes in the individual’s needs to the assigned service

coordinator.

21. Completing/Submitting MR/RC and IPC to the Program Director by the

deadline date determined by the Program Director.

22. Complete monthly or quarterly face-to-face visits with all individuals served in

the HCS/TxHmL waiver programs or as deemed necessary by the Program

Director.

23. Coordinating/Providing in-service training to direct care professional staff and

foster care staff on the individual’s service/training/special needs. And

maintain record of said in-services.

24. Completing ICAP’s every three years or as needed on the individuals served in

the HCS waiver program. To include submitting the required documentation to

HHSC Utilization Review Department in the required time frames for

individuals requiring and LON increase/ behavior bump-up.

25. Files PDPs, IPs, Support Mythologies, IPCs, ICAPs, MR/RCs, and progress

notes in the primary charts.

26. Completes Emergency Plans.

27. Coordinate/Implement DFPS services according to state guidelines.

28. Completes all other duties as assigned.

TIMELINE REQUIREMENTS:

1. Completes IP’s (Annual and Interim) are due 14 th days from date received from

the MRA/Service Coordinator or PDP mgt.

2. Bi-Annual and Quartiles review reports are due on the 15 th day of the following

month.

3. IPC due 30 days prior to the IPC end date.

4. IDRC due 45 prior to the IDRC expiration Date.

5. ICAPs due every 3 years by the individuals anniversary dates or when there is a

change in the individual’s level of functioning.

6. Progress notes both face to face and collateral contacts are due on the 10 th day

of the following month.

7. Reviews training data, monitoring sheets, behavior data, and

recreation/community integration sheets monthly and updates all necessary

items by the 30th of each month.

EQUIPMENT/TOOLS REQUIRING KNOWLEDGE OF THEIR SAFE USE:

1. Computer

2. Multi-line Telephone

3. Printer

4. Fax

5. Adding Machine/Calculator

6. Copier

SKILLS/ABILITIES:

1. Must communicate verbally and in writing in a professional and courteous

manner.

2. Must articulate clearly.

3. Must demonstrate basic math skills (addition and subtraction).

4. Must communicate (speak, read, and write) and comprehend in English.

5. Must demonstrate time management skills through the successful completion

of essential duties and assigned tasks in a timely manner.

6. Must observe the environment using the various physical senses.

7. Must be reliable in attendance and timeliness to work schedules.

8. Must have hearing and vision correctable to normal ranges.

9. Must demonstrate organizational skills.

PHYSICAL JOB REQUIREMENTS:

1. Must be able to lift and carry up to 40 lbs.

2. Must be able to perform flexible motions to complete repetitive tasks.

3. Must be able to use body mechanics in controlling unpredictable behavior.

4. Must be able to negotiate stairs, streets, barriers or other obstacles in order to

deliver/provide services.

WORKING CONDITIONS:

1. May have exposure to communicable diseases, blood and body fluids.

2. May interact with individuals who may be emotionally or physically hostile,

agitated, or uncooperative.

3. May have exposure to a moderately noisy environment.

Job Type: Full-time

Pay: $14.42 - $24.04 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• Bachelor's (Preferred)

Experience:

• Case Management: 1 year (Preferred)

Ability to Commute:

• Houston, TX 77060 (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $14 - $24