What are the responsibilities and job description for the Scheduling Coordinator Specialist position at Assured Quality Homecare?
Benefits:
Benefits/Perks
A well-established home care organization in Southeastern Connecticut is seeking a dedicated Scheduling Coordinator to support our operations and ensure clients receive consistent, high-quality care.
About the Role
The Scheduling Coordinator plays a vital role in managing a dynamic, high-volume scheduling process. This position works closely with our team to ensure optimal caregiver-client matches and provides operational support to maintain schedule accuracy, compliance, and communication.
Who We're Looking For
The ideal candidate is organized, detail-oriented, and thrives in a structured environment. You’re collaborative, responsive, and committed to helping others succeed. You value consistency, follow established procedures, and approach your work with a professional and positive attitude. If you enjoy autonomy, clear expectations, and opportunities to grow your career in a mission-driven setting, this role is for you.
Key Responsibilities
We’re proud to maintain a supportive work environment with a strong reputation among caregivers, healthcare professionals, and the community. Join us and make a meaningful impact every day.
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Paid time off
Benefits/Perks
- Flexible Scheduling
- Competitive Compensation 401k Match
- Career Advancement Opportunities
- Hybrid Work Model (1–2 Days Remote Per Week)
A well-established home care organization in Southeastern Connecticut is seeking a dedicated Scheduling Coordinator to support our operations and ensure clients receive consistent, high-quality care.
About the Role
The Scheduling Coordinator plays a vital role in managing a dynamic, high-volume scheduling process. This position works closely with our team to ensure optimal caregiver-client matches and provides operational support to maintain schedule accuracy, compliance, and communication.
Who We're Looking For
The ideal candidate is organized, detail-oriented, and thrives in a structured environment. You’re collaborative, responsive, and committed to helping others succeed. You value consistency, follow established procedures, and approach your work with a professional and positive attitude. If you enjoy autonomy, clear expectations, and opportunities to grow your career in a mission-driven setting, this role is for you.
Key Responsibilities
- Coordinate and manage high-volume caregiver schedules, ensuring smooth communication with clients and staff.
- Partner with care managers to align caregiver assignments with client needs.
- Maintain accurate schedules and documentation to support seamless billing and payroll.
- Serve as a primary point of contact for caregivers, clients, and clinical team members.
- Monitor and document team availability, manage coverage needs, and maintain compliance records.
- Support HR documentation collection and caregiver training tracking.
- Recognize and celebrate caregiver performance.
- Participate in on-call scheduling rotation (weekends and evenings).
- Experience: Minimum 3 years in a fast-paced office setting, including 3 years of managing schedules for high-volume office using an electronic system, and 2 years handling front-line communications.
- Skills: Strong attention to detail, adaptability, HIPAA compliance, excellent communication skills, professionalism, and a collaborative mindset.
- Tech Proficiency: Experience with scheduling platforms, Google Workspace, and Microsoft Office Suite.
We’re proud to maintain a supportive work environment with a strong reputation among caregivers, healthcare professionals, and the community. Join us and make a meaningful impact every day.
Flexible work from home options available.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
