Wireless Lock Specialist (willing to train)

Job Overview
We are seeking a dedicated and skilled Wireless Lock Specialist to join our team! The Wireless Lock Specialist is responsible for servicing, installing, and providing internal and external support for the online components and software of multifamily security systems. This role will lead wireless lock installation projects while also assisting with electronic and mechanical lock services. The position requires strong technical expertise, project management skills, and customer service excellence. While experience is a bonus, we are willing to train the right person!

When joining our team, we are looking for individuals that share in our company core values.

Core Values: Our employees shares the same values:

• RELIABILITY – You can depend on us.
• INTEGRITY - We always do what is right.
• INNOVATION – We seek out modern ideas to deliver customer solutions.
• COLLABORATION – We work together to exceed expectations.
• PROFESSIONALISM – Our expertise and positive attitude create lasting impressions.
• PERSONALIZED CONNECTIONS – We build long-term relationships through memorable experiences.

Job Duties Include:

• Troubleshoot issues with wireless lock hardware and software.
• Work to minimize, ideally eliminate, same day wireless lock service calls.
• Educate customers on how to use the technology.
• Manage daily schedule and work with customers directly to best accommodate their requests.
• Assist and advise on new product research and recommendations.
• Lead programming of software and fobs.
• Assist with the installation of wireless locks as necessary.
• Assist with additional lock and electronic installs and service
• Assist with commercial lock service
• Troubleshoot doors, door hardware, locks, etc.
• Perform lock and door service, which may include rekeying locks.
• Participate in low-voltage security installations (Access Control, IP Video/CCTV/Video Surveillance, Burglar/Security Alarm Systems, Intercoms, etc).
• Contribute to all physical aspects of the installation process (planning, wiring, devicing, programming, testing, training, troubleshooting, etc).

Requirements:

• More than 2 years of previous work experience
• Enjoys hands on work and has a strong mechanical aptitude
• Good problem solving and logic skills
• Polished communication and customer service skills
• Customer first attitude
• Comfortable working autonomously and/or as part of a team
• Ability to organize/plan daily time
• Entrepreneurial spirit
• Ability to pass background check, drug test and DMV record check
• HS Diploma

Preferred:

• Construction experience
• Carpentry experience
• Work experience requiring mechanical aptitude
• Understanding of basic electronics
• Sales experience

Additional Details:

• Will provide continual training opportunities
• Uniforms, service truck, power tools and cell phone provided
• Full time position M-F
• Competitive wages and benefits based on work experience (health benefits, personal leave, health savings account, retirement benefits)

About Assured Security

Since our beginning in 1964 as “Bloomington Lock and Safe” we have been providing locksmith products and quality services to commercial business. Not only do we focus on your physical security needs but, we assess the life safety and ADA issues that reduces risk to your business. Formerly known as Bloomington Security Solutions, we recently changed our name (June 1st) to Assured Security. Along with our Bloomington location, we also have one in Minneapolis (Minneapolis Lock & Key).

At Assured Security, we take pride in offering complete security packages, integrating products from industry-leading manufactures designed to meet your needs. We are dedicated to the proposition that the difference is the way we at Assured Security treat our customers and stand behind our products.

We are quality providers and installers of commercial security products focus on doing things the right way. If you have or are interested in learning more about networking, cabling and are looking for a hands on rewarding career, we encourage you to apply.

Job Type: Full-time

Pay: $26.00 - $34.00 per hour

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Location: In person

Salary : $26 - $34