What are the responsibilities and job description for the Claims Customer Service Representative position at AssuredPartners?
Overview
The Claims Customer Service Representative to assist the Claims Department with processing claims and other administrative duties. This is an excellent entry level role to the insurance business and in the Claims area.
The Ideal Candidate
- You have a customer service mindset and enjoy solving people’s problems with a smile
- You are a dependable team player and are able to get the work done as assigned to you
- Communication, both written & verbal, is something you are good at
If this sounds like you, we invite you to keep reading and apply!
What You'll Do
- Process FSA and HRA claims.
- Takes in claims from customers and follows up on claims through conclusion.
- Assist with enrollment entry in the processing system.
- Documents all activity and telephone conversations in systems.
- Provides assistance by answering claims processing questions.
- Assisst with data entry.
- Other duties as assigned.
What's in it For You?
To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:
- Competitive base salary
- Generous 30 Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
- Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options
- Company match 401(k) plan – 50% up to 6%!
- Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers
- Opportunity to prioritize your mental health with 24/7 access to licensed therapists
- Pet benefits & discounts
- Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners
What You'll Need
- Advanced education preferred; with 1-3 years of related experience and/or training; or equivalent combination of education and experience
- Strong organization and communication skills
- Tech savvy; ability to learn multiple systems including Microsoft Office Suite and Agency Management software
Grow, with us
AssuredPartners is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.
We’re proud to be the fastest-growing independent insurance broker in America, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.
Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.
AssuredPartners is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!
