Assurity is looking for enthusiastic, driven and collaborative people to join our team. We’re a company of vibrant and passionate people who work every day to advance our mission of helping people through difficult times – and who truly want to make a difference. As a Certified B Corporation, we have a verified commitment to our people, community and planet, and we work every day to make the world a better place. 

Ample opportunities for growth, a thriving culture and coworkers who care as much as you do are just the beginning. Come work with purpose. Learn more: www.assurity.com/careers

ESSENTIAL FUNCTIONS

45% Support digital integrations with Application Programming Interface (API) suites, which includes:

• Developing, executing, and analyzing project and test plans for product requirements, application interface updates, and system fixes.
• Assisting in integrator testing, providing feedback on new product builds, and identifying potential issues and solutions for seamless integration.
• Creating, updating, and maintaining documentation for system/process updates and fixes related to integration.
• Managing technical communications to ensure clear, accurate and timely updates are shared with integrators.
• Responding to integrator support tickets, clarifying inquiries, researching issues, and offering solutions.
• Serving as a resource on existing digital solutions, providing training and support to both internal and external stakeholders.

45% Collaborate with Internal and external stakeholders to implement new solutions and enhancements to existing solutions, which includes:

• Supporting design and documentation of digital process workflows to streamline operations.
• Documenting requirements for new digital solutions and integrations.
• Planning and executing projects, including creating and implementing project plans and test plans for digital solution implementations and integrations.
• Researching, evaluating, and recommending third-party digital solutions when appropriate.
• Serving as an expert on current digital solutions, offering ongoing training and support to internal and external teams.

10% Perform other functions as assigned, which includes:

• Participating in team activities, events and special projects as needed.
• Assisting with ad-hoc assignments or tasks that support department goals.

The list of essential functions is not exhaustive and may be substituted as necessary to meet business needs.

EXPERIENCE AND SKILL REQUIREMENTS

• Four or more years' experience in insurance, business, or project management field.
• Professional oral and written communication skills.
• Strong attention to detail.
• Ability to Interact effectively and professionally with others.
• Effective planning, organizational, analytical, problem solving, decision making, negotiation skills.
• Talent required in values, work intensity, achiever, positivity, relationship, resourcefulness, persuasion, command, relationship-extension, and exactness.

EDUCATION AND CERTIFICATION REQUIREMENTS

PHYSICAL AND WORK SCHEDULE REQUIREMENTS

• May require work beyond standard hours to fulfill job duties.
• This position is required to be onsite at the Assurity Center.