What are the responsibilities and job description for the Account Manager (Order Entry) position at Aston Carter?
Qualifications :
Bachelor's degree preferred, with at least 2 years of experience in a manufacturing Sales Support Environment.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Experience with CRM software, preferably Salesforce.
Experience with sales support and order processing.
Administrative support experience.
Proficiency in order entry.
Job Description
Will manage order-related tasks, handle EDI orders, provide order status updates, and maintain frequent communication with agents and customers. You will collaborate with various departments to ensure the efficient handling of inquiries, complaints, and order issues.
Responsibilities
Manage all order-related tasks, including entry, tracking, invoicing, and release for shipment.
Handle EDI orders and maintain relevant cross-reference tables.
Provide order status updates to agents and customers.
Maintain frequent communication via email to manage orders, inquiries, and follow-ups.
Gather and assess information to address inquiries and complaints efficiently.
Collaborate with departments like demand planning, pricing, traffic, quality, and accounts receivable.
Assist promptly with issues like damaged or mis-shipped items.
Investigate and resolve deductions.
Complete Certificates of Conformance as needed.
Monitor and maintain pricing levels and quotes across orders and product lines.
Prioritize orders based on distribution facility needs.
Manage regional territory and standard agent processes.
Perform other duties as assigned.
Work Environment
- You will be working from Monday through Friday 8am to 5pm within an office cubicle environment.
Pay and Benefits
The pay range for this position is $24.00 - $26.00 / hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :
Workplace Type
This is a fully onsite position in St John,IN.
Application Deadline
This position is anticipated to close on Feb 7, 2025.
About Aston Carter :
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com ( astoncarteraccommodation@astoncarter.com) for other accommodation options.
Salary : $24 - $26
