What are the responsibilities and job description for the Customer Service Order Entry Specialist position at Aston Carter?
Customer Service Order Entry Specialist
Duties :
Utilize our internal knowledge management system to find answers to questions. Respond to customer or partner emails in a concise, professional style. Perform final review of claims that fail automated processing edits to ensure service companies are paid in a timely manner. Enter or monitor parts orders. Process credits for dealer returns, parts shortages / damages. Perform miscellaneous office or parts packaging duties as assigned.
Qualifications :
- High school diploma required
- Computer literacy to include all Microsoft Office products
- Experience in a business setting and prior customer service experience preferred
- Strong phone and email communication skills
- Strong interpersonal skills with the ability to work in a team environment as well as independently on a task
- Good organizational skills and follow through
Job Type
This is a contract position with a duration of 3-6 Month(s).
Work Environment
This is a fully on-site position in Madison, Wisconsin. Looking for candidates to start ASAP.
About Aston Carter :
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com ( astoncarteraccommodation@astoncarter.com) for other accommodation options.
