What are the responsibilities and job description for the Ocean Export Agent position at Aston Carter?
Job Title : Ocean Export AgentWork Environment
This position operates in a professional office environment with over 200 employees.
The work hours are 8 AM to 5 PM, Monday through Friday. Employees are offered 26 work-from-home days per year, to be decided by the manager after starting.
Qualifications :
Proficiency in computer usage, particularly Microsoft Office Suite including Excel.
Bachelor's Degree or equivalent experience.
2-3 years of recent experience within a logistics related role.
Effective interpersonal skills with the ability to communicate clearly and concisely.
Strong organizational skills.
Responsibilities
Approve shipments for delivery to their destination.
Manage and handle cargo once it sails from the appropriate port.
Enter and manage heavy documentation for each assigned shipment.
Ensure compliance with relevant country policies.
Enter data into the system, including shipments, departures / arrivals, cargo, and deliveries.
Use Excel to receive, manage, and track daily workloads and shipments.
Handle minimal phone calls (approximately five per week).
Ensure smooth and timely freight process flow.
Ensure accurate and timely data entry into the operational system.
Track and trace Ocean Export Files and report daily using the Global Ocean Export Monitor.
Ensure documents are sent timely and shipping notices communicated to overseas customers.
Ensure accurate and timely client and vendor billing.
Interact with customers to arrange international shipments, maintaining customer service standards.
Maintain good relationships with suppliers including ocean carriers and trucking companies.
Ensure compliance with internal and external regulations.
Understand department process flow and seek best practices to improve efficiency.
Update and maintain customer standard operating procedures (SOP).
Meet KPI standards according to company procedures.
Respond to emails and requests promptly.
Escalate problems to management when necessary.
Promote compliance with company policies and regulations.
Attend mandatory training sessions as required, ensuring 52 hours of training per year.
Pay and Benefits
The pay range for this position is $22.00 - $25.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off / Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Bensenville,IL.
Application Deadline
This position will be accepting applications until Jan 30, 2025.
About Aston Carter :
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com ( astoncarteraccommodation@astoncarter.com) for other accommodation options.
Salary : $22 - $25
