Demo

Ocean Export Operations Agent

LaSalle Network
Wood Dale, IL Full Time
POSTED ON 3/14/2025
AVAILABLE BEFORE 4/13/2025

LaSalle Network seeks an Ocean Export Operations Agent for a prominent air freight forwarding client. This role involves managing end-to-end export operations, ensuring seamless coordination with clients, carriers, and internal teams.

Ocean Export Operations Agent Responsibilities:

  • Coordinate and manage ocean export shipments from origin to destination, including booking cargo, preparing documentation, and arranging transportation
  • Ensure accuracy and compliance with international shipping regulations, customs requirements, and company policies
  • Prepare and review export documentation such as bills of lading, certificates of origin, invoices, and packing lists
  • Communicate with carriers, freight forwarders, and other stakeholders to ensure timely delivery of shipments and resolve any issues that arise during transit
  • Monitor shipment status and provide updates to clients and internal teams, addressing inquiries and ensuring high customer satisfaction
  • Collaborate with internal departments, including sales and customer service, to support business objectives and address client needs
  • Maintain accurate records and files for all export transactions, ensuring proper documentation for audits and compliance reviews
  • Identify opportunities for process improvements and cost savings within the export operations workflow

Ocean Export Operations Agent Requirements:

  • 2 years of experience in ocean export operations, freight forwarding, or logistics
  • Strong knowledge of ocean freight procedures, documentation, and international trade regulations
  • Familiarity with industry-specific software, such as Cargowise or other Transportation Management Systems (TMS), is a plus
  • Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and meet deadlines in a fast-paced environment
  • Strong communication skills, both written and verbal, to effectively liaise with clients, carriers, and internal teams
  • Proficiency in Microsoft Office Suite, particularly Excel and Outlook
  • Customer-focused mindset with a commitment to delivering exceptional service
  • Ability to problem-solve and resolve issues proactively and efficiently

This is an exciting opportunity to join a well-established organization and play a critical role in its export operations.

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

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