What are the responsibilities and job description for the Order Processing/account Management Specialist position at Aston Carter?
Job Title : Order Processing / Account Management Specialist
Job Description
As an Order Processing / Account Management Specialist, you will be responsible for promptly entering purchase orders to meet or exceed agreed service levels. You will partner with Leads to ensure achievement of service level agreements, track orders, and ensure timely delivery. Additionally, you will identify process gaps and collaborate with the customer experience team to resolve them, ensuring all actions align with our strategy. You will also escalate issues timely to ensure agility and responsiveness.
Responsibilities
- Enter purchase orders promptly to meet or exceed service levels.
- Partner with Leads to guarantee achievement of service level agreements.
- Ensure order entry, tracking, and delivery are on track and orders are completed in full.
- Provide status updates throughout the order processing cycle.
- Identify gaps in processes and partner with the customer experience team to resolve them.
- Align actions with the overall strategy.
- Escalate issues promptly to ensure timely resolution.
Essential Skills
Additional Skills & Qualifications
Work Environment
This position requires being onsite at the Fairfield office five days a week, from Monday to Friday, 8am-5pm. This role is based at the global headquarters for our client's consumer products line, providing opportunities for career growth and participation in a rotational program.
This position is moving extremely fast as this is an urgent need for the client. If interested, please send over your most up to date resume to ktrivigno @astoncarter.com along with your availability for a 10-minute phone call.
Pay and Benefits
The pay range for this position is $26.00 - $30.00
Workplace Type
This is a fully onsite position in Fairfield,NJ.
Application Deadline
This position will be accepting applications until Jan 23, 2025.
About Aston Carter :
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
Salary : $26 - $30
