What are the responsibilities and job description for the Sales Administrator position at Aston Carter?
An Aerospace parts manufacturer in Los Angeles is looking to add an inside Sales Admin to their team!
Pay : 25-$28.50
Description
Overview : The Sales Administrator plays a critical role in managing customer relationships and sales processes while overseeing the behind-the-scenes management of Commitment Date Adjustments (CDA) and Gold-Tags to ensure timely and comprehensive resolution of complex orders. This role is responsible for tracking and managing order statuses, generating customer reports, handling urgent orders, and maintaining strong relationships with both customers and suppliers. Additionally, the Sales Administrator is tasked with receiving and accurately entering new Purchase Orders (POs) and Purchase Order Changes (POCs). This role provides administrative support to the Sales Manager while providing a clear point of contract and strong support to Alarin Customers.
Breakdown of Responsibilities :
- Customer Reporting Management
oGenerate and manage customer reports to provide clients with detailed status information. Ensure reports are submitted ahead of scheduled meetings and actively participate in calls with key customers. Maintain accuracy in data collection and reporting to facilitate informed decision-making.
oMonitor and manage order statuses to provide timely and accurate updates to customers. Ensure proactive review of order status data, identifying potential concerns or unrealistic dates. Pursue necessary CDA adjustments for critical deadlines and verify the accuracy of order information before sharing with customers.
oReceive, download, and accurately enter new Purchase Orders (POs) and Purchase Order Changes (POCs) to ensure seamless order processing. Manage purchase orders from major customers such as Boeing, Lockheed, and Spirit, utilizing the Sales Email Inbox and Customer Portals, including ESIS, BSCP, and Exostar.
oProcess incoming customer Requests for Quotations (RFQs) and ensure prompt, accurate generation of quotations. Maintain strong customer relationships by efficiently handling RFQs and ensuring all required details are included in the quotes.
oEnter and track Commitment Date Adjustments (CDAs) and order status updates to ensure accurate production scheduling and on-time delivery. Prepare CDA data for review in meetings, follow up on action items and required date changes, and refine formatting to ensure clarity. Collaborate with key stakeholders to advance CDA actions outside of the scheduled meetings.
oPrepare and lead CDA meetings to ensure structured discussions and effective resolution of scheduling challenges. Ensure meetings start on time, focus on clearly identified issues, and maintain efficiency in addressing concerns and assigning follow-ups.
oDocument and distribute meeting notes, capturing key action items and decisions. Ensure that all meeting takeaways are communicated to the Sales Manager and relevant team members to facilitate follow-through on critical tasks.
oProvide general administrative support to the sales team by handling emails, completing necessary forms, and assisting with various sales-related activities to streamline operations.
oDraft and manage customer correspondence to ensure professional and effective communication. Process and respond to internal sales requests while coordinating with the Sales Manager to finalize and send out emails.
oFacilitate the enrollment of new customers by creating accounts in the system and ensuring that all necessary documentation is completed, filed, and updated accordingly.
Other duties as assigned
Skills
order entry, sales support, customer service, Account management, inside sales support, purchase order, rfq
Top Skills Details
order entry,sales support,customer service
Additional Skills & Qualifications
Excellent written and verbal communication skills
Proficient in Microsoft office applications and CRMs / ERPs
Passion for customer service
Success supporting a sales team within a manufacturing company
Experience working for an Aerospace manufacturer
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $25.00 - $28.50 / hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :
Workplace Type
This is a fully onsite position in Commerce,CA.
Application Deadline
This position is anticipated to close on Feb 15, 2025.
About Aston Carter :
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
Salary : $25 - $29
