What are the responsibilities and job description for the Service Coordinator position at Aston Carter?
Job Title : Service Coordinator
Location : Canton, Massachusetts
Responsibilities :
- Own the local monthly branch service agreement renewal process.
- Prepare all contract renewal proposals and other documents for customers.
- Follow-up with contract customers and make required revisions.
- Reconcile Service Contracts by managing cost transfers.
- Prepare and submit all Service Agreement booking packages for renewals, and time & material work.
- Prepare time & material billings and complete all invoicing.
- Maintain contract logs, and schedule and document all department commitments for repairs, maintenance, installation, retrofit, warranty, and parts.
- Ensure all Preventative Maintenance visits are scheduled and performed for each Service Agreement.
- Call each Preventative Maintenance customer the day after each PM visit to ensure all work was satisfactory and address any open items. Follow up immediately on open items and report dissatisfactions.
- Maintain Preventative Maintenance schedules in accounting system for all visits.
- Monitor service receivables and suspend service when necessary.
- Log and track all service work orders (billable and non-billable) and reconcile all open tickets in a timely manner.
Qualifications :
Pay and Benefits
The pay range for this position is $30.00 - $40.00 / hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :
Workplace Type
This is a fully onsite position in Canton,MA.
Application Deadline
This position is anticipated to close on Feb 7, 2025.
About Aston Carter :
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through :
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
Salary : $30 - $40
