Front Desk *Mandarin Speaking

Department: AMG West Covina-G&A

Location: 2707 Valley Blvd Suite 103 West Covina , CA 91792

Compensation: $20.00 - $23.00 / hour

Description

We are currently seeking highly motivated, patient-oriented, Spanish-Speaking Front Desk staff. This role will report to the Medical Office Manager and will allow us to meet the needs of our patients.

Our Values:

• Put Patients First


• Empowering Entrepreneurial Provider and Care Teams


• Operate with Integrity & Excellence


• Be Innovative


• Work As One Team

What You'll Do

• Greet people entering the office, answering questions, providing directions and instructions on the check-in procedure


• Manage a multiple-line phone system by addressing caller concerns, routing callers to the appropriate extensions, and leaving messages for the healthcare providers


• Provide basic and accurate information in-person and via telephone/email


• Maintain the reception area, keeping it clean and free of clutter.


• Handle filing and data entry as requested


• Maintain office security by following safety procedures and controlling access via the reception desk


• Must be detail oriented and possess strong organizational skills in a fast-pace environment


• Good verbal and written communication skills


• Be able to prioritize workload while remaining flexible


• May be required to work overtime to meet tight deadlines


• Highly motivated and able to work with multiple teams simultaneously


• Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls


• Perform other clerical duties such as filing, photocopying, transcribing and faxing


• Other duties as required

Qualifications

• 1 year of work experience at the Front Desk of an outpatient primary care or specialty clinic


• Proficient in Spanish

You're great for the role if:

• 2 years of work experience at the Front Desk of an outpatient primary care or specialty clinic
  
  

Environmental Job Requirements and Working Conditions

• The clinic location is 2707 Valley Blvd. Suite 103, West Covina, CA 91792.


• The total compensation target pay range for this role is $20.00 - $23.00 per hour. This salary range represents our national target range for this role.

Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation.

Additional Information:
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.