What are the responsibilities and job description for the Provider Relations Specialist position at Astrana Health?
Job Description
Job Description
Description
We are currently seeking a highly motivated Provider Relations Specialist in the Houston area who will be responsible for field and office activities in providing education and supporting the IPA’s providers network. The Provider Relations Specialist will be working with contracted providers on managed care operations and to comply with IPA and Health Plan standards.
Our Values
Put Patients First
Empower Entrepreneurial Provider and Care Teams
Operate with Integrity & Excellence
Be Innovative
Work As One Team
What You'll Do
Develop trusted relationships and maintain open lines of communication with providers through in-person visits, emails, phone
Conduct provider onboarding, orientation, and ongoing educational training throughout the year to ensure providers remain compliant.
Collaborate with other departments to ensure provider inquiries are resolved in a timely and effective manner
Create detailed reporting of provider visits, inquiries, trainings, and growth opportunities
Problem-solve and identify ways to address provider issues timely and effectively
Work cross-functionally with internal departments
Must be able to travel frequently to the assigned service areas
Other duties assigned by department leaders
Qualifications
Bachelor’s degree or equivalent years of experience preferred
2-3 years experience in provider network scope of services
Strong understanding of Managed Care Operations
Excellent written and verbal communication skills
Proficient computer skills and Microsoft Office programs (i.e., Outlook, Excel, Word, and PowerPoint)
Environmental Job Requirements and Working Conditions
This position is a field representative position and requires traveling depending on assignments. or projects. This could be 3-4 times per week, and also requires monthly visits to provider offices.
You will also need to come into office once a week.
The total compensation target pay range for this role is $75,000 - $82,000 annually and represents our national target range for this role.
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