What are the responsibilities and job description for the Technical Support Professional position at Astrix?
We're seeking an experienced Instrumentation Technician Lead to join our team at Astrix. As a key member of our operations department, you'll be responsible for overseeing the production and implementation of our main product offering, ensuring high-quality results and meeting customer expectations.
About the Role:
- This is an exceptional opportunity for a highly skilled professional to take on a leadership role, driving innovation and growth within our organization.
- You'll work closely with cross-functional teams to develop and implement new technologies and products, leveraging your expertise and experience to drive success.
- Your primary responsibility will be to oversee the production process, ensuring that systems are produced to the highest standards and meet customer requirements.
Responsibilities:
- Manage the production process, ensuring that systems are produced to the highest standards and meet customer requirements.
- Oversee the procurement of necessary equipment for system production, managing suppliers and inventory effectively.
- Monitor the production of systems to ensure quality and adherence to specifications, identifying areas for improvement and implementing changes as needed.
- Troubleshoot and test newly built systems at the factory, providing expert analysis and resolution to any issues.
Requirements:
- An Associate's or Bachelor's degree in Electrical Engineering or a relevant engineering discipline.
- 3-5 years of relevant experience in equipment/instrumentation, calibration, or a similar field.
- Ability to travel to customer sites on short notice, adapting to changing circumstances and priorities.
- Strong time management skills, prioritizing tasks and deadlines to meet business objectives.
- Excellent verbal, written, and interpersonal communication skills, building strong relationships with colleagues and customers.
- Strong problem-solving abilities, analyzing complex issues and developing effective solutions.
- Excellent attention to detail, maintaining high standards of quality and accuracy in all aspects of work.
Benefits:
- A competitive base salary of $83,000 per year, reflecting your value to the organization.
- Bonus potential of 5-10%, tied to individual and company performance.
- A comprehensive benefits package, including 401(k) with company match and health insurance.
Salary : $83,000