Description
Sterling Specialty Pharmacy is part of Astrup Companies, an innovative, growing, family-owned business located in Mendota Heights, MN. We have a rich, 70 year history, with companies servicing every aspect of the pharmacy industry. As an employee of Sterling Specialty Pharmacy, you can expect to be treated with care and respect. We have a state of the art facility that was built in 2017 and are looking to continue to grow our strong team as our business grows!
- This position would be a Monday - Friday position with competitive wages.
- Looking for 2 : 30pm - 10 : 30pm shift.
- Looking for Full-time OR Part-time positions.
- We offer Full health benefits for Full-time employees
- We offer a 401(k) program with a company match and a Profit Sharing bonus program for all employees.
- This is a closed door pharmacy with no direct patient contact.
- We are a rapidly growing business with many opportunities for professional growth and advancement.
To learn more about Astrup Companies, go to this link : https : / / astrupcompanies.com /
POSITION SUMMARY - PHARMACY TECHNICIAN :
The Pharmacy Technician provides customer service and a resourceful point of contact to patients and providers by reviewing patient profiles and scheduling deliveries of patient medication. You will also be completing data entry by collecting key clinical information, discussing the delivery schedule and refill procedures for the next delivery.
REQUIRED EDUCATION / TRAINING / PROFESSIONAL EXPERIENCE :
Pharmacy Technician licenseHigh School Diploma or equivalent G.E.D required; Associates Degree is preferredKnowledge of Microsoft Word, Excel; ability to work with multiple information systemsROLES AND RESPONSIBILITIES :
Provide customer service by making and receiving inbound and outbound calls for delivery of medicationsComply with HIPAA standards for inbound and outbound callsReview all notes prior to delivery confirmation; communicating with patient and caregiver, and / or physician office, insurance investigation, and patient responsibility.Complete Data Entry tasks by collecting key clinical information essential for clinical staffReview delivery service schedule, medication storage, new patient packets, supplies and refill procedures for future deliveriesConfirm form of payment information (credit card, debit card, etc.)Charge credit card / debit card as needed for all Major Medical and Self Pay patientsSchedule deliveries of medication in a timely manner to ensure compliance with patient's treatmentDocument in the appropriate system all needed information, indicating correct ship date and delivery addressReview information for accuracy : addresses, medication shipping, authorization on file, and collection of patient co-payNotify clinical staff with any patient side effects and / or requests from the patient and caregiverProvide status updates to physician office when appropriateTrack packages with delivery service tools to ensure the patient receives medication in a timely manner and stability is intact.Solve issues that arise in a timely manner, documenting all relevant information on the patient's record.Comply with all regulatory requirements, including HIPAA / HITECHCommunicate effectively, in person, over the phone, and in writingManage large work volumes without loss of focus and with a high degree of accuracyComplete multiple daily work assignments and stay on schedule with all duties and responsibilitiesBe dependable in attendance and motivated to demonstrate persistence and overcome obstaclesPerformance Requirements :
Create a culture of positivity and excitement within the workplaceDevelop constructive and cooperative working relationships with other team members. Care. Respect their time, work and talents.Be able to multitaskBe focused and disciplinedPossess excellent organizational skills, with attention to detail and accuracyBe self-motivated and able to work well on an independent basisDisplay strong customer service skillsInnovate - Think outside-the-box. Bring original ideas to the team / organizationEmbrace our Guiding Principles. Use them to guide decision making.Go Beyond!Physical Requirements & Work Demands :
Frequent immobility and / or sitting required for extended periods of time.The ability to work 40 hours or more per weekThe ability to maintain a flexible schedule when need arisesWorking Environment :
Normal office, call-center environment
