What are the responsibilities and job description for the Business Systems Analyst position at Astyra Corporation?
Job Description
Job Description
Business Systems Analyst
This is a hybrid position
Description :
The client has a specific need for highly skilled staff augmentation to support current IT system development and maintenance while also transitioning to a new statewide Child Welfare Case Management System CW CM in alignment with the Governors Executive Order issued on July 31 2019 to procure a statewide child welfare case management system.
Current IT systems must be supported until the client makes a full transition to the new system which is expected to occur in 2025.
Business Process Alignment (BPA) and User Stories with CW CM stakeholders are planned to conclude in early January of 2024 and all work products from these sessions are scheduled to be finalized the month following this conclusion.
Following the finalization of the process flows and user stories, the client is expected to engage in subsequent activities such as data clean-up and conversion discovery system design / configuration etc.
The contractors’ primary responsibilities will be to manage specific data processing and reporting projects and / or initiatives that fulfil federal and state reporting requirements for the client and the 67 CCYA as well as support ongoing data clean-up and future data conversion activities for the new statewide system.
This contractor will be assigned to the Data Management Section within the SDMD.
The contractor is responsible for assisting with critical tasks to manage data from a number of critical systems and manual reporting efforts including but not limited to the Child Welfare Information Solution CWIS and the PA Adoption and Foster Care Analysis and Reporting System AFCARS.
This contractor will also help to support the Needs Based Plan and Budget process. Specifically, the IT Grants ITG reviews approvals and revisions.
This contractor will also provide support to subject matter experts in ensuring the support of the clients’ business needs data quality needs and required state and federal data for reporting needs are supported by the future CW CM system as well as legacy systems.
Responsibilities :
Plan organize prioritize and manage multiple initiatives across the project team.
Manages submission and tracking of system defects and change requests related to assigned system components.
Manages processes and timelines in a manner necessary to meet program office specifications and / or state or federal compliance requirements.
Provides regular status reports for projects and / or tasks as assigned.
Manages work associated with addressing data quality needs identified by the program office federal compliance needs and / or those identified within the CCWIS data quality plan.
Reviews user requirements / user stories and functional specifications for system development enhancements or configuration and supports associated system user acceptance testing deployment problem resolution and end-user support activities.
Responsible for compliance with standards and procedures specific to assigned initiatives.
Maintain a comprehensive understanding of current Federal reporting requirements related to assigned tasks.
Maintain a comprehensive understanding of State reporting requirements related to assigned tasks.
Co-manages review and approval of annual county IT Grants and quarterly budget submissions.
Anticipate issues and proactively address them. Identify and track issues and report issues using the appropriate chain of command.
Build and maintain relationships with key stakeholders and customer representatives.
Provide support to business operations and end users for the clients’ software applications regarding business operations and data quality.
Investigates potential data quality related concerns and makes recommendations for corrective action as needed.
Communicate professionally clearly and effectively with stakeholders.
Establishes and maintains effective working relationships with the network of county children and youth agencies other Department staff and other contractors.
Uses Microsoft programs Excel Word PowerPoint Access and Outlook for documentation and communication purposes.
Uses Team Foundation Server TFS Microsoft Azure projects currently managed using TFS are anticipated to be migrated to Azure in the near future and Microsoft Test Manager MTM.
Conducts meetings and / or follow-up sessions with stakeholders as needed in order to gain necessary detailed understanding of relevant business processes.
Assists the Data Management Section of the SDMU as needed with tasks relevant to the CW CM initiative.
Able to use the Commonwealth Service Now incident reporting system for incident and request tracking and processing as needed.
Prepares status reports and updates task plans to ensure progress of key tasks is tracked and available to Division Leadership when needed.
Able to lead / facilitate meetings or workgroups in-person and / or virtually as assigned.
Able to develop and facilitate presentations in-person and / or virtually as assigned.
Able to develop responses to public / media / stakeholder / federal inquiries as assigned.
Able to work in a team environment.
Travels as needed.
Required Skills / Knowledge / Experience :
Experience in developing business, functional and user requirements for IT systems., Required 7 Years
Knowledge of business analysis process, principles, practices, and techniques, Required 7 Years
Knowledge of software development lifecycle with focus on the user requirements and UAT, Required
Excellent written and verbal communication skills., Required
Must be fluent in English and be able to be clearly understood over the phone., Required
Experience performing similar work in the Child Welfare or other Human Services Field., Highly desired
IIBA certification, Highly desired
Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration! ?
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