What are the responsibilities and job description for the Media Producer position at Asurion?
Media Producer
For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.
We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.
What you will be doing:
The Customer Solutions Media Producer will be responsible for executing the plan of the Customer Solutions Media team. This person will be responsible for the development of projects for key stakeholders in Operations and Expert Performance, owning all phases of production. This person will uphold creative standards, processes, and best practices so they align with the organization and company plan.
Essential Duties and Responsibilities:
Follow through on departmental plan in alignment with organizational and company goals
Own all phases of production, including development, pre-production, production, post, and animation
Demonstrate field production skills, including using camera, audio, and lighting gear
Follow through on projects that enable on-time delivery of content as defined by the client
Communicate variances between projected and actual bandwidth that supports on-time delivery and superb client relationships
Oversee budgets on a per-project basis; report all budget variances to direct leader
Remain on-trend with styles while pushing innovative ways to produce content
Maintain current material resources, including cameras and associated production gear
Here’s what you’ll bring to the team:
Ability to develop and maintain relationships and partner effectively across diverse internal organizations
Excellent creative thinking and problem-solving skills
Consistently meet customer needs
Excellent communication, interpersonal, and organizational skills
Ability to present performance of execution to leadership team on a weekly basis
Experience using Microsoft Office Suite products such as Word, Excel, and PowerPoint
Filming experience using camera, audio & lighting
Demonstrated ability using Adobe Premiere & After Effects
Photography & live event experience is a plus
Bachelor's Degree with relevant experience is a plus
Ability to quickly learn and use creative software
We take care of you (benefits/perks):
Competitive pay and benefits including health, dental, and vision
Retirement savings plan
Paid time off
Continuing education support
Ongoing training to grow your skills
About Asurion
Asurion helps people protect, connect, and enjoy the latest tech – to make life a little easier. Every day our 19,500 experts help nearly 300 million people around the world solve the most common and uncommon tech issues. We’re just a call, tap, click, or visit away for everything from getting a same-day replacement of your smartphone, to helping you stream or connect with no buffering, bumps, or bewilderment. We think you should stay connected and get the most from the tech you love... no matter the type of tech or where you purchased it.
