Site Content Specialist, Website

Job Description

The Site Content Specialist will partner with the Site Content Manager, Site Merchants and Marketing to plan and execute strategic content that drives engagement, supports product category sales, new initiatives, contributes to increasing natural search results and provides a positive omnichannel customer experience.

Key Roles And Responsibilities

• Plan & execute site content under the direction of the content manager that drives engagement, sales and provides a positive omnichannel customer experience
• Produce content that is optimized for all shopping devices and addresses the needs of individual markets through personalization
• Create and manage content briefs, wireframes and marketing jobs for all campaigns and special projects
• Assist with the communication of content plans and performance to various business partners
• Partner with the site merchandisers to provide clear and optimized navigation from all content assets
• Ensure all content requests are fulfilled according to the brief before passing the final brief to the content manager for review and front-end development team for execution.
• Responsible for validating all content prior to launch, assuring a superior customer experience
• Maintains performance dashboards that measure the success and opportunity within each campaign and gather action-oriented information for immediate and future content implementation.
• Lead and solicit competition analysis through routine benchmarking. Document inspiration and emerging trends and share findings with internal teams.
  
  

Qualifications And Competencies

• Bachelor’s Degree Required, Digital Retailing, Merchandising or Marketing preferred
• 3 years of ecommerce experience, or similar role
• Experience with Salesforce (or similar ecom platforms), Web Analytics Tools, Excel
• Strategic thinker with the ability to clearly articulate and implement a focused plan
• Strong communicator with the ability to influence and drive decision making process
• Self-starter with strong attention to detail who can manage multiple projects simultaneously
• Strong teamwork, communication and interpersonal skills
  
  

About Us

When you’re a part of our team, you have the full support of a diverse, close-knit team in our stores. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. At Home is committed to knitting diversity and inclusion into the fabric of our culture; we respect, appreciate and celebrate the experiences and qualities that differentiate everyone on the At Home team.