What are the responsibilities and job description for the Office Clerk position at At Home Personal Care, LLC?
Office Clerk is responsible for providing secretarial and clerical support to ensure that services are provided in an effective and efficient manner.
SCOPE
Office Clerk is responsible for providing office, clerical services.
RESPONSIBILITIES
1) Assist the office staff as requested.
2) Comply with all HIPPA, State, and MCO regulations.
3) Communicate with consumers, employees, and other individuals to answer questions, disseminate, or explain information, and address complaints.
4) Compile, copy, sort and file records of consumers, employee’s, office activities, and other activities.
5) Greet, assist and / or direct visitors, and the public.
6) Operate office equipment, such as photocopiers, scanners, fax machines, voice mail systems, and computer systems.
7) Maintain office well-ordered and clean.
8) Perform supervisory home visits for clients. When required.
9) Travel to Satellite offices to perform similar duties.
10) Assist in all areas of the Electronic Voice Verification System.
11) Become familiar with the Personal Care Services Program.
12) Ensure that all caregiver/client files are up to date and accurate.
13)Assist office staff with scheduling caregivers for annual training.
14) Assist office staff with training all new caregivers at the time of hire.
15)Finding, participating in, and becoming involved in community events and marketing opportunities.
16) Assist in creating caregiver schedules based off the authorization received from designated MCO.
17) Promptly fulfill any set goals and tasks by Upper Management.
18) This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.
Failure to comply and or perform any of the designated duties and responsibilities may result in Immediate Termination.
Qualifications
- Proficient in Microsoft Office suite
- Strong time management skills
- Excellent computer literacy
- Demonstrated ability in customer service
- Organized with exceptional attention to detail
- Previous experience in administrative tasks
- Ability to multitask and prioritize effectively
- Fluent in Spanish (REQUIRED)
Job Type: Full-time
Pay: From $13.50 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Office: 2 years (Required)
- Customer service: 2 years (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $14