What are the responsibilities and job description for the Customer Experience Executive position at At Home Stores LLC?
Company Profile: At Home Stores LLC is a leading home decor and furniture retailer offering a vast selection of products to help customers create their dream living spaces.
Job Role: We're looking for a skilled Store Director to lead our retail store operations. As a Store Director, you will be responsible for:
Main Responsibilities:
Qualifications:
Job Role: We're looking for a skilled Store Director to lead our retail store operations. As a Store Director, you will be responsible for:
Main Responsibilities:
- Operational Execution: Manage daily store activities, ensuring seamless execution of sales, inventory management, and customer service.
- Team Development: Recruit, train, and develop top talent to drive sales growth, meet performance expectations, and foster a positive work environment.
- Customer Experience: Foster a culture of excellent customer service, ensuring that every shopper has a memorable and enjoyable experience.
- Performance Metrics: Track and analyze key performance indicators, such as sales growth, customer satisfaction, and employee engagement, to drive business improvement.
Qualifications:
- Leadership Background: Proven track record of leadership experience in retail or a related field.
- Business Knowledge: Strong understanding of retail business operations, including sales, inventory management, and customer service.
- Communication Expertise: Excellent communication, interpersonal, and problem-solving skills to engage with customers, team members, and leadership.