Intake Coordinator

Job Overview

An Intake Coordinator, guides patients through the healthcare admissions process.

The candidate should have good interpersonal skills, pay attention to detail, and have the ability to work in a fast-paced environment.

An intake care coordinator's duties and responsibilities include:

• Patient Assessment: Gather detailed information about the patient’s medical condition, personal details, and home healthcare needs.
• Staff Coordination: Communicate with HR to identify and employ potential caregivers for new cases.
• Scheduling: Coordinate initial appointments and assessments for patients with healthcare professionals.
• Insurance Verification: Verify insurance coverage and benefits to ensure services can be provided.
• Documentation: Maintain and manage accurate patient records in compliance with HIPAA and organizational policies.
• Communication: Act as a liaison between patients, families, healthcare providers, and insurance companies.
• Compliance: Ensure all intake processes meet regulatory and organizational standards.
• Problem Solving: Address and resolve any issues that may arise during the intake process.

Intake Coordinator Skills and Qualifications

• Strong Communication Skills: Ability to communicate clearly with patients, families, and healthcare teams.
• Organizational Skills: Exceptional ability to manage multiple tasks and prioritize effectively.
• Attention to Detail: Accuracy in documenting patient information and verifying insurance.
• Knowledge of Medical Terminology: Familiarity with common healthcare terms and insurance processes.
• Tech-Savvy: Proficiency with electronic medical records (EMR) systems and office software.
• Empathy and Patience: Ability to interact with patients and families in a compassionate and understanding manner.
• Problem-Solving Skills: Capacity to resolve scheduling conflicts and address patient concerns effectively.
• Regulatory Knowledge: Understanding of healthcare laws and standards, including HIPAA.

Intake Coordinator Experience Requirements

• Educational Background: A high school diploma is typically required; a degree or certification in healthcare administration, nursing, or a related field is preferred.
• Work Experience: Previous experience in healthcare administration, customer service, or medical office settings is often required. Experience in home healthcare is a plus.
• Knowledge of Healthcare Systems: Familiarity with patient intake processes, insurance verification, and home healthcare services.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• An intake care coordinator: 1 year (Required)

Ability to Commute:

• Philadelphia, PA 19130 (Required)

Work Location: In person

Salary : $17 - $18