Operational Administrative Specialist

Description

Manages human, logistical, and technical resources required for world class service delivery. Maintains staff rosters to support efficient deployment. Has an extensive working knowledge of the case management database. Works with other database managers to coordinate timely data flow between systems. Works closely with other departments to improve utilization and integration of case management with other technical systems.

Works with finance team to achieve invoice efficiency and accuracy. Coordinates with case managers and Investigators to achieve timely, accurate, and thorough case updates. Guides Case Manager with invoice preparation. Supports case managers with case management planning and deliverables. Tracks case activities, agendas and calendars to assist Operation Management in the improvement of manpower utilization.

.

Responsibilities

• Support case agenda, activities and calendars for operational personnel
• Provide case analysis reports
• Create invoicing requests and review for accuracy and completeness
• Communicates with vendors and clients
• Other duties as assigned supporting the administrative efforts of the Operational team.
• Familiarization with security operations, administration, technology and systems management.
• Possesses computer skills necessary for analyzing and assessing information, writing reports, charting case progress, interdepartmental communication, and assuring records management and privacy.

EXPERIENCE REQUIREMENTS

• An associate degree in office administration, management, accounting, or a related field preferred
• Knowledge of Microsoft Office Suite, with proficiency in Excel
• General proficiency in Microsoft suite and Salesforce a plus
• Strong communication skills
• Extremely self-motivated and able to work independently in a remote environment
• Strong ability to multitask
• Ability to work quickly and prioritize tasks
• Highly organized and capable of creating organizational systems

Professional Characteristics

• Suitable candidate possesses 2 years of administrative employment history. Demonstrated experience in technical and communication skills.
• Job may require standing, sitting, moving for extended periods of time. Exposure to extreme environmental conditions occurs occasionally. Individual may be required to travel periodically (minimal).
• Ability to perform essential job functions with or without reasonable accommodation
• Strong Business Acumen

Personal Characteristics

• Demonstrates an ability to multitask and has strong organizational, project management, and problem-solving skills
• Relationship focused, evolution oriented & results driven
• Ability to work in both autonomous and collaborative environments
• Excellent Communication skills (Listening, verbal and written)
• Organized, dependable, and hands-On

Benefits

• Health benefits
• Dental
• Vision
• 401(k)
• Paid Holidays
• Up to 7 weeks PTO
• Personal Gym Reimbursement

For more information about our company, culture, and mission, please visit our website:

http://at-riskinternational.com/

AT-RISK International is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, protected veteran status