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Telephone Operator

ATA Services, Inc.
Kaneohe, HI Full Time
POSTED ON 4/1/2025 CLOSED ON 4/16/2025

What are the responsibilities and job description for the Telephone Operator position at ATA Services, Inc.?

ATA Services is looking for a full-time telephone operator for our client Hawaii's State Hospital in Kanehoe. Please review the details listed below:

Non-exempt Starting Hourly Pay Rate: $20.30

Location:

Hawaii State Hospital

Telecommunication Services Unit

45-710 Kea’ahala Road,

Kaneohe, HI 96744

Schedule: 40 hours a week.

Day: 7:00am – 15:00 (3:00pm)

Evening: 15:00 – 23:00 (11:00pm)

Over Night: 23:00 – 7:00am

Description of Duties

Provide communication services and operate a multiple-line telephone console to receive and place incoming and outgoing local, long-distance, and interisland telephone calls, provide information to callers, staff and visitors, monitor emergency signal and alarm systems.

General Job Duties

  • Maintains a long of daily activities, including long-distance calls, emergency communications, alarms, and codes.
  • Maintains and updates daily calendar, patient information log, staff contact information and visitor log.
  • Issues safety equipment to staff/personnel.
  • Renews employee ID cards and information.
  • Receives patients’ valuables and logs information.
  • Responsible for after-hours duties not limited to mail handling and receiving patients’ valuables and monies.
  • Maintains custody of select keys.

Minimum skills/abilities

Ability to use a multi-phone line console; write and communicate proficiently and legibly; perform clerical tasks; and is proficient with Microsoft Office programs. Ability to lift and carry moderately heavy (25-50 pounds) packages, supplies and equipment or the ability to compensate satisfactorily.

ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Compensation details: 20.3-20.3 Hourly Wage

Salary : $20

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