What are the responsibilities and job description for the Service Advisor position at ATC, Inc.?
ATC, Inc. is looking for a full time receptionist/service writer to join our team. No direct experience necessary as the right person will be trained for this position. The candidate must possess the following:
- Valid Driver's License.
- Customer service skills.
- Computer skills, ability to type. Familiar with windows office, outlook etc.
- Enjoys being around and working with others.
- Good communication skills-both oral & written
- Outgoing-enjoys being of service to others.
- Pay is $18-$28 per hour.
The primary duties of this position are as follows:
- Greet all customers as they enter the service area.
- Answer telephone service inquiries.
- Get full customer and unit information including-name, address and phone number along with the make, model, year, color, VIN number and mileage.
- Keep customers updated with repairs throughout process and notify of changes or completion.
- Using scheduling to keep record of all current and upcoming repair appointments.
- Work with customer portals to obtain PO's and submit work for payment.
- Write up complete and detailed work orders.
Stop by our shop for an application or visit our website at www.autotruckcenter.net
We look forward to hearing from you!
Job Type: Full-time
Pay: $18.00 - $28.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Days:
- Monday to Friday
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $18 - $28
