Front Desk Coordinator for Medspa and Salon

Overview
We are seeking a highly organized and personable Front Desk Coordinator to join our team. This role is essential in providing exceptional customer service and ensuring smooth operations at the front desk. The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to multitask effectively in a fast-paced environment.

Duties

• Greet and assist visitors in a professional and friendly manner.
• Manage incoming phone calls with excellent phone etiquette, directing calls as necessary.
• Handle cash register transactions accurately, including processing payments and managing receipts.
• Conduct product demos for customers, showcasing features and benefits effectively.
• Maintain an organized front desk area, ensuring all materials are stocked and readily available.
• Utilize POS systems for transaction processing and inventory management.
• Provide support with retail math calculations as needed for sales and inventory purposes.
• Assist in resolving customer inquiries and complaints with a focus on excellent customer service.
• Collaborate with team members to ensure efficient operations and a positive customer experience.

Qualifications

• Previous experience in a customer service role is preferred.
• Strong communication skills, both verbal and written, are essential.
• Proficiency in basic math skills for handling transactions accurately.
• Familiarity with cash registers and POS systems is advantageous.
• Bilingual candidates are encouraged to apply to enhance communication with diverse customers.
• Ability to work well under pressure while maintaining a positive attitude.
• Attention to detail and strong organizational skills are required to manage multiple tasks efficiently.

Join our team as a Front Desk Coordinator where you can make a difference by providing outstanding service to our customers while contributing to the overall success of our operations!

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 24 – 30 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift

Experience:

• Retail sales: 3 years (Required)
• Phone etiquette: 3 years (Required)
• Med spa experience: 3 years (Required)
• Sales: 3 years (Required)

Work Location: In person

Salary : $20 - $25