What are the responsibilities and job description for the Enrollment Configuration Associate position at athenahealth, Inc.?
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
The Enrollment Configuration Associate leverages deep expertise of athenaOne and payer requirements to ensure new customers establish successful electronic revenue cycle connections from their first billed claim on the network. This role involves analyzing and assessing customer- and payer-specific enrollment requirements, translating client billing information (including their top payers) into athenaOne, and configuring the payer enrollment table to align with the client’s unique business model.
Further, the Enrollment Configuration Associate collaborates with the Onboarding Success Manager (OSM) to provide consultative guidance on enrollment configuration, payer requirements, and expectations, supporting OSM and client discussions as part of a seamless implementation. They are known for their deep expertise on the complexity and nuance of electronic payer enrollment and the revenue cycle capabilities of athenaOne. Their primary goal is to prevent and remove barriers to enrollment completion and mitigate enrollment-related risks to ensure timely go-live.
Job Responsibilities:
Leveraging extensive knowledge of industry practices and processes, assess enrollment progress at pre-live milestones and provide expert guidance on areas of focus and potential mitigation strategies
Provide consultation to the OSM regarding athena best practices for enrollment, payer-specific behaviors, and expectations
Customize the Payer Enrollment table to meet client’s unique billing requirements
Consult on complex billing situations and resolve issues preventing enrollment completion at go-live
Typical Qualifications
Bachelor's degree (or commensurate level of professional experience)
Experience working with cross-functional groups and teams to achieve common goals
Experience communicating and presenting to stakeholders
Proficiency in Microsoft Office Suite
Healthcare Revenue Cycle experience a plus
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at taoperations@athenahealth.com for assistance.
https://www.athenahealth.com/careers/equal-opportunity
