What are the responsibilities and job description for the Senior UX Designer position at athenahealth, Inc.?
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are seeking a Senior UX Designer to join our Specialties zone for athenaClinicals, an award-winning electronic health record and medical practice management solution. In this role, you will collaborate closely with cross-functional internal teams and client teams to deliver engaging, intuitive experiences that meet our users' needs and business goals. You will create valuable and delightful experiences by crafting high-quality solutions to complex problems.
Who You’ll Work With
The Specialties zone is responsible for developing tools that address the unique needs of various specialists. Our goal is to help all physicians provide better care to patients while documenting that care easily and effectively. We are committed to transforming a complex and sometimes cumbersome process into a more intuitive, satisfying, and empowering experience for physicians and clinical staff.
What You’ll Do
Collaborate cross-functionally with UX, product, and engineering teams to create effective designs that solve complex problems.
Develop a deep understanding of your scrum team’s problem space.
Define high-level solutions through workflows, information architecture diagrams, and conceptual models.
Create detailed, high-fidelity UI and UX specifications to effectively communicate design requirements to engineers and stakeholders.
Plan and conduct user research studies to identify user pain points and gather feedback on potential solutions.
What You’ll Bring
A Bachelor’s or Master’s degree in Design, Human-Computer Interaction, Cognitive Psychology, or related disciplines.
3 to 5 years of professional experience designing digital experiences, with experience in enterprise or healthcare design being a plus.
A self-directed approach and comfort with ambiguity and complexity.
Experience in facilitating and summarizing user research.
A portfolio showcasing your ability to define problems and connect research insights to design rationale.
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at taoperations@athenahealth.com for assistance.
https://www.athenahealth.com/careers/equal-opportunity
