Solution Consultant, Revenue Cycle

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Position Summary :

The Solution Consultant, Revenue Cycle’s responsible for being the solution expert and providing comprehensive billing functionality, service, and workflow knowledge during the sales process. This role serves as a domain and industry expert for athenahealth and is responsible for creating and maintaining value driven presentations, focused on financial solution demonstrations, and maintaining up-to-date knowledge of industry trends and competitors in support of sales quota attainment. The Solution Consultant, Revenue Cycle must be able to professionally present to all levels of an organization, including C-Suite executives.

The Solution Consultant, Revenue Cycle is additionally responsible for gathering discovery information on each opportunity, analyzing the information and, in conjunction with the sales team members (sales executive, sales manager and solution design etc), strategically defining, creating, and demonstrating a solution. This solution should incorporate athenahealth’s value drivers in accordance with the prospect / client’s requirements and our command of the message process.

They must have demonstrated proven expertise over creation, submission, and follow-up of claims on athenaNet. They must be able to establish credibility with a billing team and professionally demonstrate the breadth and depth of athena’s revenue cycle services and network benefits. The Solution Consultant, Revenue Cycleis able to participate in complex and diverse account opportunities. The Solution Consultant, Revenue Cycle is required to have a masterful understanding of all facets of the ambulatory healthcare market, with deep knowledge of full revenue cycle for a medical practice.

Responsibilities may include, but are not limited to :

Deliver professional sales presentations and demonstrations on the company and our solutions and services

Customize preparations and demonstrations to reflect the business understanding of the needs (discovery) of the prospect

Be an established and respected sales resource on revenue cycle services andsolutions across all market segments supported by athenahealth

Handle detailed scenario demonstrations in conjunction with other Solution Consultants to deliver a cohesive experience for prospective clients

Work with other Solution Consultants on value selling, effective demonstration / presentation techniques, and other key responsibilities of the position

Work in tandem with sales executives to form comprehensive selling strategies for each sales opportunity

Drive conversation with athena’s product teams to enhance the service offerings, informed by experience in market

Represent athenahealth at key industry events such as tradeshows

Independently review and respond to functional questions as part of the sales process

Assist with RFP responses, as needed

Education, Experience, & Skills Required :

Minimum of 3-5 years working in an ambulatory care setting on athenahealth’s platform

Strong understanding of ambulatory revenue cycle processes, including billing, coding, claims management, and reimbursement

Excellent communication and presentation skills, with the ability to convey complex information clearly to both technical and non-technical audiences

Command of current healthcare trends

Proficient in Microsoft Office Suite

Solid mastery of the economics of medical practices

Ability to accommodate up to 50% travel, with the ability to travel to multiple prospect locations per week as needed

Education, Experience, & Skills Preferred :

Experience in the billing department of an FQHC / IHS

BA or BS degree

Certification in revenue cycle management or related areas is a plus

Desired Traits :

Strong presentation skills

Demonstrated ability to work in a fast-paced, deadline driven environment

Aptitude for managing multiple tasks and meeting consistent preparation standards

Strong objection handling skills

Experience in positions requiring the exercise of discretion and independent judgment with respect to significant matters

Able to think on your feet, react quickly, and maintain composure in stressful situations

Capable of functioning collaboratively with a diverse team, both directing and taking direction

Ability to apply creativity and judgment in developing new approaches and solutions

Understands and advocates for the athenahealth value drivers

Constantly models teaching and learning and serves as a role model for team work

For candidates located in California, Colorado, Hawaii, Jersey City (NJ), New York City, Westchester County (NY), and Washington, please visit the following link for pay range information :

California :

Colorado :

New York :

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Washington :

Hawaii :

About athenahealth

Here’s ourvision :   To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What’s unique about our locations?

From an historic, 19thcentury arsenal to a converted, landmark power plant,allofathenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our10offices across the United States and India —plus numerous remote employees —all work to modernize the healthcare experience, together.

Our company culture might be our best feature.

We don't take ourselves too seriously. But our work? That’s another story.athenahealth develops andimplements products and services that support US healthcare : It’sour chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees — orathenistas, as we call ourselves — spark the innovation and passion needed to accomplishour goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing theirbestselves to work.

Our size makes a difference, too : We are small enoughthatyourindividual contributionswill stand out— butlarge enoughto grow your career with ourresources and established business stability.

Giving back is integral to our culture. OurathenaGivesplatform strives tosupport food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’sCorporate Social Responsibility(CSR)program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?

Along with health and financial benefits,athenistasenjoy perks specific to eachlocation, including commuter support, employee assistance programs, tuition assistance,employeeresource groups, and collaborative workspaces — some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, includingbook clubs, external speakers, and hackathons. And weprovideathenistaswithacompany culturebased onlearning,the support of anengaged team,andan inclusive environment where all employees are valued.

We alsoencourage a better work-life balance forathenistaswith our flexibility. Whilewe know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at