What are the responsibilities and job description for the Municipal Account Coordinator position at Athens Services?
Description
- Assist the Government Affairs team with city service requests, reporting illegal hauling activities, and coordinating assigned tasks.
Support the management of municipal and major accounts, including School Districts, by coordinating account setup, service adjustments, and customer inquiries.
Assist in waste assessments by gathering information on customer needs and recommending appropriate service levels.
Provide customer education on proper waste disposal, recycling programs, and service guidelines.
Coordinate customer outreach efforts related to recycling laws and compliance programs (SB 1383, AB 1826, AB 341, etc.).
Assist with public education and outreach , including distributing materials, attending community events, and presenting recycling information. Some evening and weekend work may be required.
Serve as a point of contact for billing and service-related inquiries, escalating complex issues as needed.
Work closely with Customer Service, Operations, and Finance teams to ensure smooth account handling.
Provide administrative support for reporting, data entry, and compliance tracking.
Perform other duties as assigned by management.
Benefits :
