What are the responsibilities and job description for the Social Services Case Manager position at Atlanta Angels Nonprofit?
CASE MANAGER
SUMMARY :
We are looking for a dependable, compassionate, justice seeker to join our team as a Case Manager, and help support children and families experiencing foster care. Sound like you? Perfect. Keep reading....
Atlanta Angels is an innovative nonprofit that seeks to change the way children, youth and families experience the foster care system. We believe that if we can support every child, youth, and family in the foster care system into our programs, we can truly transform not only the foster system, but the world we live in.
Our fast-growing organization has a start-up mentality, but also a level of professionalism and drive that is not found in most nonprofits. There is a LOT of opportunity with our company and we are looking for a creative, innovative self-starter who exudes the core competencies of professionalism, passion, positivity, initiative, and adaptability as well as the core values of hope, community, empowerment, curiosity, and transformation.
GENERAL OVERVIEW :
The main role of a case manager will involve matching selected volunteers and mentors with foster families and youth in foster care, through facilitation of a strength assessment and initial meetup to establish baseline needs of the youth and families that we serve; engaging in ongoing trust-based relationship and management of the match; maintaining documentation; and tracking outcomes.
PRIMARY RESPONSIBILITIES :
General Case Management
- Work as directed to support the mission and values of Atlanta Angels.
- Engage in discussions around sensitive topics including child abuse, neglect, trauma, mental health, poverty, substance abuse, trust-based relational intervention, rehabilitation, social adjustment, therapeutic needs, child demographics, case trajectory, family preservation and child relational concerns. Utilize these discussions to advocate and make decisions for the best interest of the client.
- Gather foster family referrals and / or foster youth information including their background information, needs, and child information to determine the best volunteer match to meet their needs.
- Work with the volunteer coordinator to identify the best match for family / youth.
- Facilitate strengths assessment / initial meetup between foster family / youth and volunteer / mentor and conduct training for volunteer groups / mentors. These may be held in the evenings or on weekends due to the volunteer / foster family availability.
- Maintain minimum monthly check-ins with families, youth and volunteers. Advocate for access to resources to meet varying needs. Provide support and conflict resolution as necessary throughout the length of the relationship.
- Build and maintain partnerships with local CPAs (child placement agencies) and other child welfare organizations.
- Serve as liaison between volunteer, foster family and placement agency.
- Identify and collaborate with other local partners to provide resources to families and youth referred to Atlanta Angels.
Documentation and Admin
Program Events and Special Initiatives
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED :
WORK CONTEXT :
Case managers will manage 30-35 cases when operating at full capacity. This position requires a mixture of working in a traditional office setting and traveling to agency locations, needs assessments, trainings and / or outreach events. New hires will complete a training and on-boarding process with the National Angels Program Trainer.
Case managers will be required to attend certain events including fundraising, community awareness initiatives, events for families, youth, and children, trainings and needs assessments over weekends or evenings periodically.
REQUIRED :
PROGRAMS USED ON THE JOB :
MINIMUM QUALIFICATIONS
A background in social services or related fields is preferred but not required.
To apply, please send your cover letter and resume to hr@atlantaangels.org