What are the responsibilities and job description for the Premium Partnership Support Associate position at Atlanta Braves?
If you are driven to deliver exceptional fan experiences that are beyond anything possible elsewhere and interested in working alongside a team of innovators and enthusiastic over-achievers, you will enjoy working with us!
This role is an extension of our sales and service team helping our A-List and Premium Club Members during games by aiding with service needs and assisting with any ticket issues.
Responsibilities include but are not limited to the following:
If you are disabled as defined by the Americans With Disabilities Act and require a reasonable accommodation in order to complete your online application, including making a change to the application process, please contact our Human Resources team at PeopleCapital@braves.com
This role is an extension of our sales and service team helping our A-List and Premium Club Members during games by aiding with service needs and assisting with any ticket issues.
Responsibilities include but are not limited to the following:
- Create relationships with Braves A-List Premium Club Members (Season Ticket Holders)
- Practicing knowledge of ballpark policies to ensure the safety of all guests and employees.
- Provide high level of customer service.
- Problem solve in a timely and professional manner.
- Demonstrate ability to proactively resolve service issues and anticipate the needs of our members.
- Exceed service expectations of all clients.
- Ability to be flexible and work numerous positions throughout a home stand.
- Ability to learn ticketing software and policies.
- Seasonal position with hourly pay rate of $13 per hour.
- Ability to work the majority of Braves home games.
- Must be able to stand for long periods of time (6 hours), including climbing up/down staircases.
- Must be able to report to work 2 ½ hours before each game.
- Must have excellent speaking, writing, and interpersonal skills.
- Proactive and detail-oriented person who can manage multiple tasks.
- Team player who demonstrates a consistent positive attitude.
- Archtics and CRM experience a plus.
- Successfully complete a criminal and credit background check.
If you are disabled as defined by the Americans With Disabilities Act and require a reasonable accommodation in order to complete your online application, including making a change to the application process, please contact our Human Resources team at PeopleCapital@braves.com
Salary : $13
