Network Cohorts Manager

Who We Are:

The Atlanta Community Food Bank is working to end hunger in our community with the food, people and big ideas needed so that no one worries where their next meal is coming from. Since 1979, we’ve been providing food for a growing network of nonprofit partners – including food pantries, community kitchens, childcare centers, night shelters and senior centers. We currently serve more than 700 partners in 29 counties across metro Atlanta and north Georgia.

Where You’ll Work:

Network Growth / Partner Relations

About the Role:

This position was created to help with the implementation of our Transforming Access Together work. The Network Cohort Manager will be responsible for leading and facilitating small groups of partner organizations as they work and learn together to adopt best practices that increase access to food for our neighbors. The Network Cohorts Manager will need to be someone who is a self-starter, has strong skills around convening and facilitation of groups, and developing content and materials to support leadership and organizational development for our partners. The position will work to highlight the expertise of partner agencies, and build connections within the network.

What You’ll Do:

Create and Implement Pilot Project with Partners

• Oversee all aspects and coordination of our Transforming Access Together Cohort Program including organizing daily, weekly, monthly activities based on the goals of the program.

• Recruit, onboard and train new program partners so that they can successfully adopt and execute the identified best practice.

• Coordinate with internal and external stakeholders to align on priorities and deadlines to ensure seamless delivery of programming to partners.

• Foster, Maintain, and Cultivate new and existing cohorts.

• Define expectations for program operations and impact and ensure alignment with organizational goals and objectives.

• Develop content and resources for use by cohort partners.

• Manage relationships with consultants and other subject matter experts

Builds and Nurtures Relationships

• Supports execution of the Transforming Access Together framework by providing partners with resources, information and assistance while ensuring ongoing excellent customer service to the participating partners.

• Make meaningful connections between partner agencies to share expertise and resources, as well as connections to appropriate food bank staff when support is needed

• Actively seek out new partners to support program growth and to increase access for our neighbors in need.

• Collaborates cross-functionally within the team and across departments to proactively address arising issues and troubleshoots problems.

• Share stories of partner agency successes and opportunities with the Atlanta Community Food Bank staff in order the food bank to collectively support the partner agency network.

Our Inclusive Hiring Process:

At the Atlanta Community Food Bank, we are dedicated to building a diverse and inclusive workplace. We understand that skills can be gained through a variety of experiences – educational, work and lived. Towards that end, our Inclusive Hiring process is grounded in a skills based hiring approach. That means, we are looking for resumes that demonstrate key transferrable skills that can be applied to our job roles to support both our mission and culture.

Key Competencies we look for in All our Food Bankers are:

• Customer Focus

• Decision Making

• Accountability

• The Ability to Navigate Change

What You’ll Need: Skills and Experience your resume should demonstrate:

• Excellent professional verbal and written communication skills. Communicate comprehensively with internal and external stakeholders. Able to communicate clearly and simply about complex issues.

• Must be able to demonstrate a track record of successful project coordination and/or coordination of multiple priorities and meeting assigned deadlines.

• Experience facilitating groups of diverse stakeholders through collaborative processes of co-creation and learning together.

• Proven experience using logical reasoning to identify areas for improvement and problem solving.

• Efficient multitasker that can prioritize in real time.

• Proven experience nurturing strong professional relationships with internal and external stakeholders

• Dedication to continuous improvement and experience with making changes that lead to improved results.

• Self-starter with the ability, confidence, and good judgment to move program forward with a high degree of independence.

• Must be proficient in Microsoft Office: Word, Excel, Outlook, and PowerPoint

• Prior experience in convening, facilitation and development of plans and processes is a plus

This Role May be a Fit If:

• You love to work with individuals and groups to navigate change and achieve their goals.

• You have a high level of flexibility and the ability to work cross functionally to deliver excellent customer service to internal and external constituents

• Are able to juggle multiple projects and deadlines simultaneously

• Are a creative problem solver with experience working in a fast paced environment and interacting with diverse groups of people in a professional manner

• You want to work in an entrepreneurial environment with the opportunity to make a positive impact on your community

And You'll Love this Position if:

• You are by nature - a quick learner, detail oriented and have super organizational skills

• You enjoy solving problems and delivering extraordinary support to internal and/or external customers

• You want to work in a positive environment where differences are valued.

• You are energized by interacting daily with passionate people.

There may be some Physical Demands and Travel:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee is routinely required to lift 25 lbs.

• Expected local travel for this position is 30%

Expectation:

We are committed to providing employees with an environment of mutual respect in which the values of Diversity, Safety, Continuous Improvement, and Hard work are supported and encouraged. We work diligently to engender fairness, responsibility, trustworthiness and teamwork to advance our mission: To fight hunger by engaging, educating, and empowering our community.

Final Thoughts:

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At the Atlanta Community Food Bank, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.