What are the responsibilities and job description for the Medical Office Manager position at Atlanta Internal Medicine and Psychiatric Care?
- Office Management:
- Supervise administrative staff, such as receptionists, medical billers, and office assistants.
- Ensure the office environment is organized, clean, and efficient.
- Oversee office scheduling, patient appointments, and manage workflow to ensure timely service.
- Financial Management:
- Oversee billing and coding for insurance claims, ensuring accurate and timely submission.
- Manage accounts payable and receivable, and maintain financial records.
- Prepare and manage budgets, analyze financial data, and monitor cash flow.
- Human Resources:
- Manage recruitment, training, and onboarding of new staff members.
- Coordinate employee schedules, payroll, and performance reviews.
- Handle employee relations, including conflict resolution and disciplinary actions.
- Compliance and Regulations:
- Ensure the practice is in compliance with healthcare regulations, including HIPAA and OSHA.
- Oversee the maintenance of patient records, ensuring confidentiality and proper documentation.
- Ensure that the practice adheres to medical billing standards and ethical guidelines.
- Patient Relations:
- Address patient concerns and complaints to ensure high levels of satisfaction.
- Oversee patient communication, including appointment reminders, follow-ups, and information dissemination.
- Maintain patient confidentiality and professionalism in all interactions.
- Technology and Systems Management:
- Manage the practice's medical software, ensuring proper usage and troubleshooting issues.
- Oversee the implementation of new technology and ensure staff is trained.
- Maintain electronic health records (EHR) and other relevant databases.
- Reporting and Communication:
- Generate regular reports on financials, patient volumes, and practice performance for leadership or physicians.
- Communicate effectively with physicians, staff, and external stakeholders such as insurance companies and vendors.
- Prepare and manage correspondence, including patient communications and office memos.
- Marketing and Business Development:
- Assist with marketing strategies to attract new patients, including overseeing social media, advertising, and community outreach.
- Monitor patient acquisition and retention strategies.
- Facilities Management:
- Ensure the practice’s physical infrastructure is maintained, including equipment and supplies.
- Oversee vendor contracts, supply orders, and equipment maintenance.
The role demands a combination of organizational, financial, interpersonal, and leadership skills to maintain a well-run, efficient, and compliant medical practice.
Job Type: Part-time
Pay: $30.00 per hour
Expected hours: 20 per week
Schedule:
- 4 hour shift
Work Location: In person
Salary : $30