What are the responsibilities and job description for the LEGAL INTAKE SPECIALIST position at Atlanta Personal Injury Law Group - Gore?
Description
Remote Legal Intake Specialist
Our law office is growing fast and we're searching for a full-time evening and weekend Legal Intake Specialist to help us succeed! You'll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential causes, and helping our lawyers manage their meetings. If the thought of coming to work every day and making a positive impact on our clients' lives excites you, start your application today!
Benefits :
Health, Dental, and Vision Insurance
401k
Paid time off
This job is in the office for the first 90 days and then after eligible for hybrid work.
Responsibilities
Taking all Potential New Client (PNC) calls as soon as possible
Getting all important data at first contact with PNCs
Contacting the Attorneys about whether we can accept a PNC's case or not in a timely manner
Scheduling and dispatching investigators as needed
Following up with PNCs to help them sign up for our services
Retrieve police reports and scene / injury photos
Send all appropriate documentation needed for New client onboarding
Qualifications
CRM and case management software experience a plus
Previous legal experience is a plus
Excellent and empathetic verbal and written communication skills required
Strong computer and data entry skills
Sales or customer service experience is highly valued
Available to be on call and work on weekends, evenings, and holidays on a rotating basis
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