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Medical Front Desk Receptionist

Atlanta Skin Wellness Center
Atlanta, GA Full Time
POSTED ON 11/30/2024 CLOSED ON 1/25/2025

What are the responsibilities and job description for the Medical Front Desk Receptionist position at Atlanta Skin Wellness Center?

Dermatology practice in Sandy Springs area, seeking front desk receptionist for check-in position.

MODMED EMR experience medical insurance knowledge required.

Ideal candidate offers a strong sales/customer service background, an interest in skin care or dermatology and demonstrate a desire and willingness to learn.

Looking for a candidate with basic medical insurance billing knowledge ( /-) previous experience in dermatology experience.

Candidate must be dependable, professional with a positive, team player attitude.

Atlanta Skin Wellness Center is a newer, small medical practice. We are patient focused, with the goal of offering the best professional medical, cosmetic, and surgical dermatology services to our patients.

Hours: Mon-Thurs 7:30AM-4:30PM, Fri 7:30AM-12:30PM

Duties include but would not be limited to:

  • Check-in patients accurately and efficiently
  • Collect payment from patients; Provides proper receipt
  • Collect/notify delinquent accounts and past due balances. Establish payment plans when needed
  • Educate patients on wide range of retail skin care products offered in the office
  • Schedule, reschedule, and cancel medical, cosmetic, and aesthetic appointments
  • Checking and responding to voicemails and emails throughout the day
  • Assisting patients with billing/statement inquiries
  • Act as a liaison between clients and the office staff
  • Send and receive medical records and requests if needed
  • Scan documents into patient accounts; fax documents as needed
  • Cross train at check-out

This description is intended to indicate the general nature and level of work required in this position. Additional billing responsibilities such as tracking patient outstanding charges and discussing patient balances and why they are owed .

Requirements:

  • Insurance and Medical billing knowledge
  • Willingness and desire to learn
  • Ability to multi-task in fast-pace office environment
  • Strong organization skills and detail oriented
  • Excellent communications skills
  • Sales or Customer Service experience
  • Knowledge of basic skin care
  • Ability to interact with a variety of clients in professional manner
  • Team player with a friendly, positive attitude
  • Ability to work Monday - Thursday 8:00AM - 5:00PM, Friday 8:00AM - 1:00PM

Preferred Experience:

  • Knowledge of cosmetic injectables, lasers, and aesthetic treatments
  • Preferred at least 1 year front desk experience in medical office
  • Preferred at least 1 year experience in Modmed EMR System

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: No more than 40 per week

Benefits:

  • 401(k)
  • Health insurance
  • On-the-job training
  • Paid time off
  • Uniform allowance

Medical Specialty:

  • Dermatology

Schedule:

  • Monday to Friday

Experience:

  • Sales/Customer Service: 1 year (Required)
  • EMR systems: 1 year (Required)
  • Medical insurance and/or billing: 1 year (Required)

Work Location: In person

Salary : $20

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