What are the responsibilities and job description for the Automotive Receptionist / Greeter position at Atlantic Auto Group?
We are looking for a Receptionist / Greeter to join our team! We are offering an excellent career opportunity for an individual who has the desire to succeed. Duties performed by our Receptionist are key to our successful operation and provide a great opportunity for growth within our company.
Our goal is to ensure that every customer, professional staff member, and community member feels like part of our family. Our commitment to quality and customer satisfaction is unmatched. Our management team is dedicated to your success and we are with you every step of the way so you can develop professional growth.
Our ideal candidate has customer service experience as a receptionist and/or as a cashier. Applicants must be able to work in a fast paced, customer oriented environment and be able work well with others. Candidates must be organized and diversified and possess superior communication skills. A pleasant and friendly disposition is a must as well as being able to effectively multi-task. We look to hire the best, so all applicants must pass a background, DMV, and drug screening.
We are looking for enthusiastic part-time employees who can work shifts on Nights and Weekends only.
Responsibilities
- Manages heavy phones with multiple lines
- Provides receipts for cash and credit card deposits
- Provides customer service assistance including processing paperwork, coordinating appointments, and directing customer to the right associate
- Takes messages, deciphers the importance of phone calls, and effectively solves customer inquiries
- Performs miscellaneous clerical duties, i.e. filing, mailings, reports, etc.
- Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed
- Greets all customers in a warm, sincere, and helpful manner
- Handles customer complaints or escalates when necessary
- Performs other duties as assigned
Qualifications
- High school diploma or GED required
- Experience as a receptionist or cashier
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Excellent telephone skills
- Strong organizational and time management skills
- Helpful attitude and friendly demeanor
- Highly professional and dependable
Varied schedule includes Nights and Weekends
Benefits- Sick Leave
- Employee Discount Purchase Program
- Employee Referral Program
- Employee Assistance
Salary : $17 - $22
