Product Development Manager

SUMMARY:

This role is responsible for overseeing software development and analysis, including the design, development, testing, installation, and maintenance of computer-based applications. The position supervises project leaders, technicians, software specialists, programmers, and analysts while ensuring alignment with business objectives. Additionally, this role involves conducting feasibility studies and contributing to the selection of future workflow, hardware, and software solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead and manage a team of IT professionals to develop, implement, and support computer systems based on customer requirements.
• Oversee employee development, training, performance management, and salary administration to ensure equitable treatment across all employees.
• Foster a positive team environment and maintain department morale.
• Collaborate with business and executive stakeholders to identify, propose, develop, and implement technology solutions that support business objectives.
• Maintain clear and consistent communication with end-users, team members, and management regarding project statuses.
• Ensure proper tracking, monitoring, and documentation of all projects.
• Develop and execute project plans in alignment with departmental goals and timelines.
• Evaluate existing and proposed systems for efficiency and compliance with company service level agreements.
• Establish standards and procedures to enhance the efficiency of software and system operations.
• Perform system maintenance and updates as required by business needs.
• Design, code, troubleshoot, and resolve complex application and system issues.
• Lead research and development initiatives to identify and prototype emerging technologies for future system improvements.
• Ensure high availability of systems and applications for both internal and external users.
• Develop and implement repeatable processes and best practices to support successful project execution.
• Apply rigorous testing practices to ensure software quality, reusing test cases to enhance efficiency.
• Perform additional duties as assigned.

REQUIRED EDUCATION/EXPERIENCE:

• Bachelor’s degree in Computer Science or a related field (preferred).
• Minimum of five years of experience in computer programming, systems analysis, or infrastructure management.

REQUIRED SKILLS:

• Strong ability to align application development and system implementation with overall company objectives.
• Proficiency in analyzing business needs, designing solutions, and documenting technical requirements.
• Capability to manage multiple projects simultaneously and meet deadlines under pressure.
• Excellent interpersonal and organizational skills.
• Knowledge of software programming languages, development tools, hardware, and networking solutions relevant to the company’s technology environment.

MENTAL REQUIREMENTS:

• Ability to diagnose and resolve system and operational challenges, drawing logical conclusions and recommendations.
• Competence in interpreting and delegating complex instructions in written or diagram form.
• Strong reasoning skills for problem-solving in standard and variable situations.
• Ability to handle personnel matters with confidentiality and professionalism.
• Physical ability to meet job demands as required.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle controls and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand and walk. The employee may infrequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. Works primarily indoors.

TRAVEL: 1%