Experienced BDC Manager / Internet Sales Manager

Atlantic City Mitsubishi is searching for a talented and EXPERIENCED BDC Manager / Internet Sales Manager to join our team in Pleasantville, NJ. As a dealership committed to integrity, professionalism, and exceptional customer service, we are looking for the right candidate who shares our values and will help us continue to grow and succeed.

The ideal candidate will have a proven track record of success managing a Business Development Center (BDC) team, strong leadership skills, and a dedication to driving results. is a plus, and proficiency with CRM tools like VinSolutions is essential. Experience managing both Sales and Service BDCs is highly desirable.

If you are a hands-on manager who thrives in a fast-paced environment and excels at team-building, performance measurement, and customer engagement, we want to meet you!

Key Responsibilities:

• Meet and exceed department metrics for appointments set, appointments shown, and vehicles sold from inbound phone and internet leads.

• Actively support the sales team by helping generate vehicle sales and improve lead conversion rates.

• Train and develop BDC Consultants on best practices, including customer communication via phone, email, and text.

• Monitor, measure, and report on BDC performance, including appointment show rates, sold units, and individual consultant results.

• Create and refine email templates and customer outreach strategies to improve lead engagement.

• Utilize data mining tools and CRM systems to identify sales opportunities.

• Manage schedules, time clock reporting, and payroll-related tasks for the BDC team.

• Recruit, evaluate, counsel, and manage BDC personnel effectively.

• Collaborate with general managers and upper management to align strategies and prepare performance reports.

Requirements:

• Proven experience in BDC management, with a track record of achieving and surpassing goals.

• Proficiency in CRM systems like VinSolutions and data mining tools such as Automotive Mastermind.

• Ability to motivate and lead a team to achieve peak performance.

• Strong interpersonal and communication skills with the ability to engage customers effectively.

• Detail-oriented with excellent organizational and time management abilities.

• Experience with both sales and service BDC operations is a strong advantage.

• Bilingual in Spanish is a plus but not required.

Why Join Atlantic City Mitsubishi?

• Competitive compensation package, with salary exceeding market standards in NJ and NY.

• Professional and supportive work environment that prioritizes growth and development.

• Opportunity to make a significant impact in a growing dealership with high-performance standards.

If you are a highly motivated individual who takes pride in leading a team to success, has a passion for delivering exceptional customer experiences, and is ready to contribute to our vision, we encourage you to apply today!

Join Atlantic City Mitsubishi and help us drive success while building a rewarding career!

Job Type: Full-time

Pay: $65,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Monthly bonus
• Retention bonus

People with a criminal record are encouraged to apply

Ability to Commute:

• Pleasantville, NJ 08232 (Required)

Ability to Relocate:

• Pleasantville, NJ 08232: Relocate before starting work (Required)

Work Location: In person

Salary : $65,000 - $125,000