Medical Receptionist/Front Desk

Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing front desk operations in a busy medical environment. This role requires proficiency in various medical software systems, as well as strong communication skills to ensure a smooth patient experience.

Duties

• Greet patients and visitors warmly, ensuring a welcoming atmosphere at the front desk.
• Schedule appointments and manage patient flow efficiently using scheduling software such as Epic or eClinicalWorks.
• Handle incoming phone calls with professionalism, utilizing excellent phone etiquette to assist patients with inquiries and appointment scheduling.
• Maintain accurate patient records and health information management in compliance with privacy regulations.
• Process medical collections and manage billing inquiries effectively.
• Assist with administrative tasks including filing, data entry, and maintaining an organized front desk area.
• Collaborate with dental office staff to ensure seamless communication and coordination of patient care.
• Utilize phone systems to manage calls effectively and ensure timely responses to patient needs.

Qualifications

• Previous experience as a Medical Receptionist or in a similar front desk role is preferred.
• Familiarity with medical software systems such as Eaglesoft, Epic, or eClinicalWorks is highly desirable.
• Strong understanding of health information management principles and practices.
• Excellent communication skills with a focus on customer service and patient satisfaction.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Proficient typing skills for accurate data entry and documentation management.
• Knowledge of medical collection processes is a plus.

If you are passionate about providing quality care and support in a healthcare setting, we encourage you to apply for this rewarding opportunity as a Medical Receptionist.

Job Type: Full-time

Pay: $14.94 - $16.00 per hour

Benefits:

• Free parking
• On-the-job training
• Paid time off

Medical Specialty:

• Primary Care

Schedule:

• Monday to Friday

Ability to Commute:

• Morehead City, NC 28557 (Required)

Ability to Relocate:

• Morehead City, NC 28557: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $16