What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Coastline Urgent Care PLLC?
Job Description We are seeking a skilled and organized Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing excellent customer service and administrative support to our patients and healthcare professionals. Your role will be crucial in ensuring smooth operations and delivering exceptional patient care.
Duties:
*Greet patients and visitors in a friendly and professional manner
*Answer phone calls, schedule appointments, and manage patient inquiries
*Verify patient information, update medical records, and ensure accuracy of data
*Collect co-pays, process insurance information, and handle billing inquiries
*Maintain confidentiality of patient information in compliance with HIPAA regulations
*Coordinate with medical staff to ensure efficient patient flow
*Assist with medical scheduling and manage appointment reminders
*Manage front desk operations including filing, faxing, and scanning documents
*Collaborate with other administrative staff to support overall office functions
Skills:
* Proficiency in using computer systems for data entry and record keeping
*Experience with dental practice management software such as Dentrix is preferred
*Knowledge of HIPAA regulations and ability to maintain patient confidentiality
*Strong organizational skills with attention to detail and accuracy
*Excellent communication skills, both verbal and written
*Ability to multitask and prioritize tasks in a fast-paced environment
*Familiarity with phone systems and ability to handle high call volumes
*Previous experience in an administrative role, preferably in a medical setting
*Knowledge of medical terminology is a plus
Join our team as a Medical Receptionist and contribute to providing exceptional patient service in a dynamic healthcare environment. Apply now!
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Paid time off
Schedule:
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $12 - $14
