What are the responsibilities and job description for the Patient Scheduler, Part Time 20 Hours per Week position at Atlantic Medical Imaging?
Job Details
Description
AMI is seeking Part time Patient Schedulers / Call Center Agents to join our growing Scheduling team! This position is a great opportunity to apply your customer service skills and make an impact on the patient experience.
Part time, 20 hour per week positions at AMI are eligible for Paid Time Off (PTO), Holidays, 401k & Profit Sharing.
The Patient Scheduler / Call Center Agent responsibilities include but are not limited to:
- Utilizing the computerized patient-scheduling program to accurately schedule appointments for all requested outpatient exams;
- Provides timely, professional and courteous customer service to all patients calling to make appointments or to inquire about services;
- Provides patients with information required to ensure that appropriate preparation takes place before the diagnostic study; and makes certain that the patients are aware of the paperwork needed upon arrival at the office; and
- Performs all other duties as required and assigned.
The Part time schedule options include:
Schedule Option 1: 7am-5:30pm on Monday & Tuesday
Schedule Option 2: 7am-5:30pm on Monday & Wednesday
The position is based in AMI's office location in Galloway.
Qualifications
Candidates must have a High School Diploma or equivalent. Qualified candidates have at least one (1) year of experience in a medical office or hospital. Bilingual (Spanish/English) a plus! Intermediate computer skills are required. Must demonstrate excellent customer service practices and the ability to work in a high call volume environment. Prior Call Center experience a plus.
Part time, 20 hour per week positions at AMI are eligible for Paid Time Off (PTO), Holidays, 401k & Profit Sharing.
EOE
