What are the responsibilities and job description for the IT Support position at Atlantic Plumbing Supply?
Atlantic Plumbing Supply is a family business that was started in 1929. We are a plumbing and waterworks supplier that sell to contractors, builders, government and homeowners. We are seeking a skilled IT Specialist with expertise in the ERP system Epicor (Eclipse, Solar Eclipse, ETERM) to join our team and help optimize our business processes through technology.
Job Responsibilities
- Provide day-to-day support for Epicor ERP users, troubleshooting issues and ensuring system functionality.
- Assist with ERP system configurations, updates, and maintenance to optimize performance.
- Collaborate with departments to customize Epicor ERP to meet business needs.
- Develop and maintain user guides and training materials for ERP users.
- Work with IT and business teams to identify and implement system improvements.
- Support integrations between Epicor and other business applications.
- Ensure data integrity, backups, and security within the ERP system.
- Provide general IT support, including software and hardware troubleshooting.
***SALARY IS DEPENDANT ON EXPERIENCE***
Job Type: Full-time
Pay: $65,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Compensation Package:
- Bonus opportunities
Schedule:
- Monday to Friday
Work Location: In person
Salary : $65,000 - $100,000