What are the responsibilities and job description for the Dining Room Team Leader position at Atlantic Shores?
Job Details
About Atlantic Shores
Ready to become part of an organized team and company? Looking for a job where you can lead others to achieve team goals that also positively impact the lives of others? If so, the Dining Services team at Atlantic Shores is anxious to meet you! As a Dining Room Team Leader, you will lead the dining room team and ensure that our residents have a high-quality dining experience.
Earn a competitive hourly rate between $16.00 and $19.20 based on years of experience.
Full-time, (5) day per week work schedule, between Monday-Sunday.
Additional compensation includes:
- Generous PTO beginning with a maximum of 104 hours annually
- 1.5x Holiday Pay
- 1.5x Overtime Pay for every hour worked over 40 hours per week
- Referral Bonus for new employee referrals that join our team
- Star Employee Recognition Program including monetary awards
- Benefits: Medical, Dental, Vision, Life, STD/LTD, Supplemental: Accident/Cancer/Critical Illness, Legal Resources, and Identity Theft
- 401k with company match
- Tuition reimbursement: up to $5,250 annually for qualifying coursework
- Educational Partnership Discounts: South University, ECPI, Regent University, St. Leo University, and Colorado Christian University
Position Summary: The Team Leader is responsible for assisting the Dining Room Manager with the coordination, seating, appearance and maintenance of the dining area and server stations and ensuring that courteous and efficient services are delivered. The Team Leader assists the Dining Room Manager with on-the-job training of new and current staff in addition to delegating work assignments daily. This position reports to the Dining Room Manager.
- In the absence of the Dining Room Manager, supervises the physical appearance of the dining room area and server stations including table pedestals, table place settings, chairs, floors, drapes, and lighting.
- Schedules stations and work assignments for the wait staff and check out servers to make sure standards are met to include side-work, pre, and post shift work.
- Responsible for on-the-job training for dining room staff including workplace safety procedures.
- Confers with Dining Room Manager regarding dining room status.
- Maintains a professional atmosphere among wait staff in the dining room and is responsible for motivating team to reach daily goals as set by the Dining Room Manager.
- Records meal counts, reservations, and additional charges. Complete knowledge of point-of-sale (POS) system.
- Coordinates the seating of the residents and guests in an efficient, courteous manner.
Education and/or Experience:
- High School graduate or equivalent.
- A minimum of two years Lead Server/Trainer experience within fine restaurant, club, hotel, or similar institution.
- Ability to demonstrate strong leadership skills to a diverse group.
- Available seven (7) days per week for work schedule.
- Ability to interpret and explain menu, refer, or answer questions, coordinate meal service process and understand requests.
- Ability to communicate with, understand, empathize with, work with, and be tolerant of residents, families, visitors, peers, supervisors, and subordinates.
- State applicable health and/or alcohol compliance card required.
- Positive attitude and teamwork.
Dining Room Team Leader
Our vision at Atlantic Shores is "To be a neighborhood where people want to live and work." Located in Virginia Beach, we are an award-winning continuing care retirement community serving ages 55 and up. We live our mission of being a welcoming neighborhood promoting active lifestyles in a community which ensures freedom, dignity, wellness, independence and security for all residents and staff.
Our Core Values include:
- Service to others
- Culture of Trust/Honesty
- Leadership to Grow
- Loyalty
Why choose us? For a rewarding opportunity.
We are looking for people who have a heart full of compassion, people who are warm and kind. Here at Atlantic Shores, you will have the opportunity to make a wonderful difference in someone’s life every day. Employment with Atlantic Shores comes with great benefits - with the flexibility to choose the health and welfare plans to best meet your needs.
Hospitality Promises
Atlantic Shores Cooperative Association fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:
- We greet you warmly, by name and with a smile.
- We treat everyone with courteous respect.
- We strive to anticipate your needs and act accordingly.
- We listen and respond enthusiastically in a timely manner.
- We hold ourselves and one another accountable.
- We make you feel important.
- We embrace and value our differences.
- We ask, “Is there anything else I can do for you?”
- We maintain high levels of professionalism, both in conduct and appearance, at all times.
- We pay attention to details.
Wellness Focus
Atlantic Shores Cooperative Association employees are expected to promote a healthy community culture for all residents and employees. This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.
Salary : $5,250
