What are the responsibilities and job description for the Bank Teller Team Member position at Atlantic Union Bank?
About the Opportunity
This position plays a vital role in delivering outstanding customer experiences while performing essential transactional tasks and contributing to branch revenue objectives.
Primary Responsibilities:
- Provide superior customer service
- Execute routine customer and cash transactions
- Maintain accurate daily cash balances
- Identify opportunities to enhance branch performance
- Comply with relevant laws and regulations governing banking operations, including Atlantic Union Bank's BSA/AML Policy and Procedures
- Recognize potential risks and escalate concerns properly
- Develop expertise in bank products and services, including other lines of business
- Maintain flexibility in adapting to evolving digital channels
- Perform other duties as needed
- High school diploma or equivalent required
- Prior experience in cash handling and customer service desirable
- Exceptional customer service skills
- Effective communication and interpersonal skills
- Able to make sound judgments and manage multiple tasks
- Proficient computer skills and attention to detail
- Able to work flexibly and adapt to change
- May require prolonged periods of standing and lifting objects up to 30 pounds
- Travel to branches may be required based on business needs
Reporting Structure:
This position reports to the designated branch manager.
Essential Qualifications:
Education & Experience
Knowledge & Skills
The compensation for this role will be based on various factors, including education, experience, and certifications. This position also offers the opportunity to participate in an applicable incentive compensation plan or a discretionary profit-sharing bonus program. For more information about our comprehensive benefits package, please visit our website.
We are committed to equal employment opportunities and maintain a drug-free workplace.
