What are the responsibilities and job description for the ASC Clinical Manager position at Atlantic Vision Partners?
The ASC Manager is responsible for directing, supervising, and coordinating the daily operations of the Ambulatory Surgical Center. As a member of the management team, the ASC Manager is responsible for planning and implementing short-term and long-term planning. As the Manager, you'll be the go-to person for providing physicians with all the resources they need to deliver excellent patient care while meeting our financial goals.
Job Duties:
- Responsible for maintaining all professional standards and procedures as delineated by the Governing Body in administrative services and support services.
- Ensuring the development, implementation, and enforcement of all policies and procedures, including patient rights.
- In concert with the physicians and nursing personnel, schedule appropriate staff for daily operations safely and efficiently.
- Oversees day-to-day operation of all administrative operations.
- Review of all factors affecting the cost of administration and operations. Strategizes corrective measures as appropriate.
- In concert with the physicians and nursing personnel, respond to any complaint from a patient, physician staff member or employee. Act as a resource person to facilitate resolution of complaints.
- In concert with the physicians, provide for the employment of qualified personnel, including modification of job descriptions and performance appraisals, and recommendation for promotions and salary adjustments in accordance with personnel policies.
- Ensuring that all personnel are assigned duties based upon their education, training, competency and job descriptions.
- Participating in the QA program for patient care and staff performance. Develops and directs continuous quality improvement programs which achieve targeted patient quality of care outcomes.
- Direct supervision of front desk operation, including backing up receptionist positions as needed to assure seamless flow of patients.
- Review of all provider schedules for moving 5 days-liaison with physicians, nurses, aestheticians, receptionists, and PCCs as necessary.
- Assure operation within the standards promulgated by AAAHC including compliance activities for controlled substances, credentialing, and continuous quality improvement.
- Perform human resources functions for front office and clinical personnel with the Clinical Supervisor, including performance assessment, recommendation for merit increases, promotions and disciplinary actions, and scheduling of vacation days/notification of unplanned absences.
- Interact with the ASC Clinical Manager to ensure coordinated efforts.
- Attend assigned meetings with local, regional and company-wide employees as a cohesive effort to increase communication and safety initiatives.
- Direct responsibility for establishment and maintenance of purchasing contracts to assure more economical procurement of supplies and equipment; oversee ordering of medical and office supplies per requisition of appropriate staff.
- Helps develop operational plans and budgets.
- Troubleshooter for office systems: voice mail, housekeeping, hazardous waste, building management, copiers, etc.
- Responsibility for provision of change for cash boxes and reconciliation of all front office cash boxes at end of day.
- Room patients when nurses backed up and rooms are available.
- Schedule, with management team, continuing education for all staff, as appropriate.
- Performs related work as required.
- Knowledge of organization policies, systems and objectives.
- General knowledge of health care administration systems.
- Skill in planning organizing and supervising.
- Skill in exercising initiative, judgment, problem-solving, and decision making.
- Ability to analyze and interpret complex data and communicate results accurately.
- Outstanding English language communication skills using appropriate syntax, grammar and vocabulary.
- Knowledge of all procedures, products, and programs.
- Pleasant telephone voice and manner.
- Professional manner, demeanor and appearance
- Willingness to submit to a background check (drug screen for Ambulatory Surgery Centers only)