What are the responsibilities and job description for the Information Technology Support Engineer position at Atlas Search?
This firm is a leading provider of alternative investment solutions with approximately $63 billion of assets under management and over 600 employees worldwide. They believe in leveraging technology and data to maintain cutting-edge solutions, making it an exciting environment for tech enthusiasts like yourself.
As a Technical Support Engineer, you'll play a hands-on role in engineering, deploying, and sustaining systems and applications crucial to their active trading environment. Working closely with end-users, you'll be a key player in delivering rapid technology adaptation, and lifecycle support for applications, desktops, and scripts primarily based on Microsoft technologies with a sprinkle of Linux. They’re looking for individuals with a knack for designing desktop solutions, and a genuine passion for technology. This position allows you to work with the latest and greatest technologies as they are a very innovative firm that offers an excellent culture and great perks.
In addition to the role specifics, they offer a range of benefits including top-tier medical, dental, vision, and life insurance plans, strong 401k matching contributions, onsite breakfast and lunch daily, fitness reimbursement, generous PTO, training and development opportunities, and more.
Responsibilities
- Offer practical, day-to-day assistance to company personnel
- Record, monitor, and oversee user issues to ensure timely solutions
- Configure and oversee Windows desktop setups, encompassing VMs, Terminal Servers, AD, DNS, and Group Policy expertise
- Effectively manage multiple concurrent requests, set priorities, and deliver efficient service
Requirements
- Pertinent experience in IT support within a professional setting
- Profound familiarity with Office 365 functionalities (Exchange, Azure, Sharepoint, Teams)
- Preferable background in computer hardware
- Essential analytical and problem-solving aptitude, coupled with the capacity to work autonomously
- Thorough understanding of Windows 10/11 OS maintenance
- Basic proficiency in Linux administration considered advantageous
Base Salary: 70-90K
5 Days in office
Salary : $70,000 - $90,000
