What are the responsibilities and job description for the IT Network Technician position at Atlas Van Lines?
Overview
Atlas Van Lines is comprised of a family of companies that deliver transportation and related services globally through a network of quality agents and select service partners. Atlas is distinguished by agent ownership and a shared commitment to help people go new places more easily and more securely. Through a continuing emphasis on service excellence, the company has achieved extraordinary growth.
Every day we help you go new places®, with expertise in moving and logistics, bringing the world within reach.
We are seeking a skilled and experienced Network Technician to join our IT Network Services team. The ideal candidate will have a strong background in network infrastructure, including routing and switching, internet connectivity, and firewall management. This role requires expertise in managing and monitoring network equipment, connecting remote sites, and ensuring seamless network operations. Additionally, the Network Technician will be part of the server team, responsible for the administration of Windows servers, cloud services, on-prem equipment, and servers. This position is hybrid, requiring at least 3 days a week on-premise, and participates in the server on-call rotation.
Key Responsibilities:
- Routing/Switching: Assist in the design, implementation, and management of network infrastructure, ensuring optimal performance and reliability.
- Internet Connectivity: Maintain internet connectivity for the organization, troubleshooting and resolving any issues that arise.
- Firewall Management: Configure and manage firewalls to protect the network from unauthorized access and threats.
- Wireless Solutions: Deploy and manage wireless solutions to provide secure and reliable connectivity.
- Connecting Remote Sites: Establish and maintain network connections for remote sites, ensuring seamless integration with the main network.
- Monitoring Network Equipment: Continuously monitor all network equipment to ensure optimal performance and quickly address any issues.
- Cloud Networking: Assist in managing and optimizing cloud networking components to support cloud-based services and applications.
- Web Filtering: Implement and manage web filtering solutions to control and secure internet usage within the organization.
- DHCP/DNS Management: Administer DHCP and DNS (both private and public) to ensure efficient and reliable network operations.
- Load Balancers: Utilize knowledge of load balancers to enhance network performance and reliability (preferred but not required).
- Server Administration: Administer Windows servers, cloud services, on-prem equipment, and servers as part of the server team.
- On-Call Rotation: Participate in the server on-call rotation to provide support and address any issues that arise outside of regular working hours.
Your Wellness is our Focus:
- Medical, dental, and vision for employees and dependents
- Employee assistance programs focused on mental health.
- Access to a licensed therapist 24/7
- Wellness programs with employee perks
- Onsite Fitness Center and Medical Clinic
Financial Wellbeing:
- Generous 401(k) matching retirement plans
- Pre-tax savings plans, HSA & FSA
- Tuition assistance
- Employee assistance programs focused on financial wellbeing.
Flexibility and Time Off:
- Paid time off including vacation, sick leave, parental leave, holidays, and disability leave.
Qualifications
What You'll Need:
- Proven experience with routing and switching.
- Strong understanding of internet connectivity and troubleshooting.
- Expertise in configuring and managing firewalls.
- Experience with wireless solutions.
- Ability to connect and manage remote sites.
- Proficiency in monitoring and maintaining network equipment.
- Knowledge of cloud networking.
- Experience with web filtering solutions.
- Familiarity with DHCP and DNS management.
- Knowledge of load balancers.
- Experience in administering Windows servers, cloud services, and on-prem equipment.
Skills:
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Detail-oriented with a focus on accuracy and efficiency.
- Ability to manage multiple tasks and prioritize effectively.
Our Promise to You:
We want you to grow with us, so we are committed to the continuous development of our employees. We offer free online training courses through our modern learning and development platform along with a company-wide mentorship program, internal employee organizations, tuition reimbursement and many other opportunities for personal growth.
*Atlas is an EO employer - Veterans/Disabled and other protected categories.
*Benefits may vary by position and/or office location
